SoHi Grilled Sandwiches — Restaurant in Oxford Township

I have been a Sohi customer for 4 years. Today, my friend and I went to Sohi around 9pm to grab some dinner. When we were waiting for our food, we noticed that the entire restaurant was covered in old fries, crumbs, dirty plates, and there was nowhere clean for us to sit. I expect this from a place that is currently busy, but we were practically the only ones in the place.

We decided to ask for our sandwiches to be wrapped up to-go, stating that there was nowhere clean to sit. The employee agreed to wrap our sandwiches, and didn't seem at all concerned about the cleanliness of the restaurant.

As I glanced behind the counter, I noticed that the workspace had been neglected as well. Also, the man wrapping my sandwich would frequently handle his iPod and earbuds with his gloved hands, and not bother to change them afterwards.

I am extremely dissatisfied with my service, and I would not recommend Sohi to anyone...

This was once my favorite burger spot of all time. I don't know what has happened but it is now horrible. My last two visits have been worse than getting a burger from McDonald's. The sad thing about it is I see the same managers in there that have been in there for the past couple years so I don't know if they just don't care anymore or what has happened. I ordered the biggest order of super fries you can get with the ranch and everything on it except for scallions. Inside the container it came in was maybe a quarter of the way full when it used to be filled to the top. My burger actually was still pink inside a little bit and so was my wife's. This is so disappointing because I used to tell everybody how great this place was and now I...

This place has definitely gone downhill. The portion of fries was absolutely ridiculous considering I ordered the largest one they sell and we asked for extra ranch and cheese. This is now two times in a row I've had a bad experience. I understand that sometimes accidents happen but giving somebody a burger that has pink on the inside on back to back visits sounds like they have shortened the cooking time or something. I think out of all of my visits in the past 5ish years I've only had one small issue and now I get two of them back to back? I would say they need to hire more reliable staff but I see the same managers that have been in there for...