The Honor Bar — Restaurant in Palm Beach

I went to the Honor Bar with my girlfriend for a casual dinner. We both had one glass of wine and I consumed one iced tea. We had full meals with appetizers. It was relatively early in the evening. The manager came to our table and asked that we moved to the bar. We had been at the table slightly over an hour. I will admit it was starting to be a bit busy, but not that busy. We were both shocked that they asked us to vacate the table.

The waitress came to the table and asked if we would like anything else. More drinks? Dessert? I explained to her that the manager was attempting to kick us out of the restaurant or make us move to the bar and vacate our table. She was absolutely shocked and appalled.

It seems that she approached the manager and confronted her about the rude behavior. The manager denied what had taken place. To add insult to injury, she came to our table and began to deny the entire affair. She treated me as if I was senile and asked if I needed a cab ride home because I might be drunk. I’ve never been more insulted in my entire life. I’ve never been more rudely treated in a restaurant in my entire life.

Many people witnessed this event. I was beyond mortified. The people at the table heard what took place and they couldn’t believe that the manager could be so rude.

I always believe in giving people a second chance. But, in this case, the second chance shouldn’t be a possibility. This person has no business dealing with the general public.

I will tell all of my friends about the experience. I will speak ill of the Honor Bar for the remainder of my life. I’ve been a resident of Palm Beach for almost 15 years. I know everyone in this town. And I will make absolutely certain that they know this person, and the Honor Bar, is a place that has passed its prime and should not be considered for a dining experience.

The manager’s name is Nageli Lozano. Her business card says she is the General Manager. My name is Robin Wilder and I certify this review is true...

I was SOO excited to go here last night for my birthday and I’ve been talking about it for weeks. Weeks!! Because everyone tells me to go here for the best martini, burgers, and apps.

Well the food was fine. It was good and we got a lot, but nothing to rave about like all my friends have.

But what really ruined the night for me was my server. She had the worst attitude and everything I asked for was met with a question or like a weird look. Even my friends noticed and they kept saying “she must hate you. What did you do to her?” I don’t think I did anything wrong asking for a Sancerre (which is on the menu but I guess they don’t serve anymore?) or even just an olive for my martini?? Idk. But it ruined the night for me that I didn’t even want to tell her this was my birthday dinner and we were supposed to be celebrating. I’m not making this up. We were all in agreement that this was some of the worst service we’ve ever received… and for a nice place like this? I’ve never been looked at like a crazy person for ordering more food and more drinks.

I left a 10% tip which I have NEVER done. Never. I know how rude that is of me, but if a tip is truly based on service, that is what felt appropriate. My husband agreed who was a fine dining server for years and said there is an expectation and level of service that you need to provide when working in fine dining. That wasn’t the case here at all.

I hope no one leaves their birthday dinner being as confused and...

If I could rate it zero stars, I would. First of all, the quality of the food is equivalent to the Yard House, so just go there if you're craving mediocre American food. Second of all, we showed up for our reservation and were immediately told to leave as they perceived us to be "over-served." Can anyone care to explain what that means? Do you mean the single glass of wine before we arrived? It was such a scene from the staff that people waiting for their reservation walked out with us because they were so insulted on our behalf. If people are drunk and rowdy and disturbing the ambiance, then absolutely you are allowed to refuse service. However, that was not our party. It was as if they had a personal vendetta based on our minute of entering the establishment. We've been to Honor Bar many times, and every time underwhelmed by the food and service. But to be turned away, with absolutely no reason other than the whims of temperamental, highly emotional staff, unfounded, baseless, was simply disgusting considering we're on the Island, where service should be held to a higher standard. Something petty had apparently gone on with the hostess upon our entrance, which in hindsight we think was the cause for us suddenly being rudely kicked out? Honor Bar, do better. Will never go back. And based on your staff's response we know you lost more than our patronage tonight. Other people...