La Dolce Vita — Restaurant in Palmer Township

Staff is rude. Upon arrival we stated our reservation was for 9 they said it was for 8. We insisted that we made it for 9 (why would we not know how many people were going) and they got agitated. One woman told the other with an attitude “i guess just put these two tables together” like if we had one less guest they could’ve only used one table (for 4-6 people) we sit down and they bring exactly 9 small pieces of bread. I thought this was an Italian restaurant?!! Who’s house have you gone to for an Italian dinner and they didn’t bring out a grocery cart full of bread lol. No oil, no butter, just 9 small crappy pieces of bread. They followed that up by bringing everyone their water in 6oz glasses. They were out of a few different types of pasta and when the food did come it wasn’t great ... chicken parm was OKAY but for 17.95 they could’ve done better than 2oz of spaghetti on the side. Regardless if that’s the serving size or not, I’ve never left an Italian restaurant withOUT leftovers. It’s literally the cheapest food to make so if you’re gonna charge good money for it, add another dollars worth of pasta (a whole pound lol) Some of our salads had good sliced tomatoes, others had gross cherry tomatoes that tasted terrible. The eggplant was terrible, the service was terrible and to really ice the cake, as I looked around I realized there were literally 20 other people in this big restaurant. Open tables EVERYWHERE. And I had to hear about us having one more than our reservation was supposedly made for 😡 don’t waste your time it will be closed in a few months ... you can’t operate a business that way ... overpriced, unfriendly, and poor quality food. I’ll never go back nor will anyone in my family. Very...

We had a restaurant com voucher, and they refused to accept the mobile voucher even though it doesn't say it needs to be printed. I refused to pay the full amount and talked to the owner. I said he shouldn't be on their website if he doesn't agree to their terms. He agreed to take off the money. Then he asked how we liked the food. I was honest and told him the same thing I told my husband as we were eating, it was good, but the exact quality of a cheaper restaurant closer to home. He literally yelled at me "you don't know anything about food" and told me not to come back, not that I would ever want to after that. Plus our waitress was awful and we waited 15 minutes to order dessert after we ate. The table next to us' waitress came 4 times while we were sitting with our water. Their waitress finally helped us and asked our persons name. The table next to us knew the name, and they clearly were friends with all the workers. Maybe that's why their service was so good?u

Edited: after being yelled at, I was upset and forgot my credit card. I had my husband call to see if they had it (hadn't even been hone yet so positive it was there), and he was so annoyed saying he didn't have it. I called, again he yelled at me saying he didn't have it until I said I would bring the police to look. All of a sudden, Sal looked around and found it. I am appreciative of getting my card back. When I went to pick up my card, he seemed a bit nicer than he originally was, like he was just overwhelmed with mobile tech. Still no excuse for yelling at customers. We eat at places like Carmines, Henry's Salt of the Sea, etc. so we are not accustomed to his kind of...

Reservations for 7 at 6:30pm there where only 6 other tables there all night. However till they took our order it was 7:30 just to get salads. Orders always cam out incomplete and that was followed by more delays. Waitress seemed to have a hard time with even the simplest of tasks. One of the salads had hair and foil in it. Dinner was very slow to follow and again that also came out incomplete and was told the chef forgot it. They didn’t have enough cups so some drinks came out in tiny glasses while some came out in a wine glass. Just when we thought it was not going to get worse we where treated to a side show where the cook? Not sure who he was seemed to loose a customers credit card but seemed to insist that he gave her the card back. This want on for about 30 min. But wait it gets better. Then the waitress opened up the customers left overs and used a fork to dig around in the customers food to see if the lost credit card was in her food!!!!!😳 who does this????i have never seen such confusion and lack of customer service ever!!!! But wait there is more......... the waitress comes running out to the parking lot because she was mad because of the small tip we left. She thought she was entitled to something. A tip is based on the service you provide!!!!!! 20% is the normal tip we leave but this place was terriable. The icing on th e cake was when they waitress told us she thinks the customer was lying about not getting her credit card back. What waitress says something like that to...