Chayo Mexican Kitchen + Tequila Bar — Restaurant in Paradise

We came here for lunch because of their extensive tequila bar and we have 2 tequila drinkers in our party. We were excited by the menu and were seated quickly. That’s about all that went right. The waiter, while knowledgeable about tequila in general, gave a subpar recommendation for a tequila flight. Half ignoring what our friend said he liked, he pushed one particular flight and that was it. We waited forever for him to come back to take our order. Once he did, he seemed distracted and unable to focus. He had to come back to clarify details of our order, as if he couldn’t read his own writing. (Spoiler alert, he still got it wrong.) Of the 6 meals we ordered, only 3 came satisfactory. 2 of the orders were wrong as far as adding or removing ingredients as we requested (and were charged extra for.) The 3rd order was for carne asada tacos. These came as piles of meat, rice, and beans; not tacos. 2 in our party ordered shrimp tacos and those came completed as 3 tacos. Nowhere in the menu did it say the carne asada were build your own. (That style is more of a fajita, which we actually also ordered. That was one of the meals that came correct.) Also, we noticed that while all our meals included “refried beans” as listed on the menu, some of us had black refried beans and some of us had pinto refried beans, with no real rhyme or reason as to who got what. After the waiter couldn’t answer our questions, we asked for the manager. The manager, Tammy, came out ready to argue. Her entire attitude was that of condescendence and arrogance. She spoke over our friend, treated us like we were stupid for asking about the bean situation, and just about refused to be helpful until she realized how mad we were getting. She had no real answer as to why some tacos came “build your own” and some didn’t. “That just the way we serve them.” She got very defensive when we said that the menu should be more clear so this kind of confusion doesn’t happen. The entire situation was escalating because she didn’t want to concede that we had a reason to be upset. Then she made it a point to ask overly detailed questions about an incorrect dish to a CHILD without letting an adult interject to help him. She made the child feel extremely uncomfortable by focusing on him after she argued with the adults at the table. Since she was the manager, we asked to speak with her boss, as she refused to take one of the incorrect dishes off the bill. We waited for over half and hour for this gentleman to finally come help us. He not only took off the carne asada (not) tacos, but also the child’s dish, as well as some extra to make up for the inconvenience of the “manager.” At this point, it was the least they could do. As for the food, it was decent enough. I wouldn’t normally want to pay that much for the quality of food, but it IS Las Vegas. They would probably do a lot better if they had any sense of customer service and better trained wait staff. There are many other restaurants along this stretch of the Linq, do yourself a favor and pass...

We had an awesome dining experience at Chayo. We happened to stumble upon it as we were walking from the strip to the High Roller. It is located in a small pedestrian street across from the Flamingo. So glad we happened upon this and decided to dine. Our positive experience began with the large smiles that greeted us in the maitre d’s - yes two of them. Then our host for the evening who would serve us, along with a trainee in tow. The atmosphere, ambience, music, chatter of other guests and passers by, rope lights wrapped around the trees inside the patio seating area and the yes-to-anything-you-ask-for attitude all contributed to our enjoyable evening. My wife wanted a fancy drink 🍹that was alcohol-free yet colorful - the staff did not disappoint. We wanted extra salsa - no problem. We asked to modify the quesadillas - yes sir, wanted more nacho chips - here you go. All with smiles. they have indoor seating as expected but also a large outdoor seating area. The bathrooms are upstairs but clean and well maintained. As you walk through the restaurant, everyone you encounter is quick to greet you with genuine glee and genuine enthusiasm as if this is their home and you are their personal guest. We were so happy we stopped by a couple of days later for a quick appetizer.

The only regret I have is not recalling the names of the excellent staff members that contributed to our memorable evening. I left them a generous tip but I wish I could give them recognition here also.

Next time I am in Vegas I will make my way here again and look forward to a...

Had a craving for some tacos 🌮 and burgers 🍔. Location is great here because your by the strip and also shopping 🛍 area.

You get to enjoy dining in the patio area or inside with a bar 🍸 to vibe with good selection of music 🎶 playing during your time there.

Once sat down there is a scan QR code you use to check the menu. Which is a plus for those that are still trying to stay safe with hygiene reasons. We ordered some side of chips and salsa while waiting for our main course. Wait was decent is was 10 to 15 min after ordering. Lots of TV 📺 flat screens to watch games while waiting too.

Once we got our meal is what nice and warm to enjoy through the lunch hours. Our waitress was nice but after ordering, there really was not much engaging or acknowledge of how we are doing throughout our meal.

There are random people that come in trying to sell you things and 📸 pictures. Nothing is free in the US. Be aware!

They have a mechanical bull for entertainment but we didn't get a chance to see it go live. 🦬

Went to the restroom before and after finish eating but noticed that the restrooms 🚻 were not as clean. Toilets clugged and sinks had some sort of blood stain 😲 but tried to get someone attention of cleaning that. They should be checking those stalls every 30 min to and hour.

Pricing is decent before heading out. Your spending around 35 dollars per person which is okay depending where you from (state) could vary.

No acknowledgment when...