I couldn't make up my mind as to whether or not to give this place only 2 stars, but I decided to give it 3 based on the service of the hostess. I haven't been here for about 3 years. We decided to go and have a drink for my Birthday. Well, we asked if we could be seated in front of the fireplace. The hostess was very friendly and quite accommodating. After sitting there for about two minutes we all realized that all of the furniture, even the table was the exact same furniture that was there 3 years prior. This is a very low lit place. It is their ambiance. But, after taking a closer look not just was the furniture the same but it was filthy. On top of that there was only one bartender on duty and when we wanted to pay for our drinks he was now in the hotel lobby talking to the desk staff. He had made eye contact with us and just turned his back. At this point the hostess had noticed what was taking place and she went over and drug him away from his conversation. When he came over he didn't ask us if we cared for another drink but instead asked if we wanted our check??? Since all of their specialty cocktails are one price, $15 we were happy to leave. The food did look and smell fantastic. I don't mind spending a little more but the owners really need to step up and refurbish this place. After all it does take spending money to make money. Before I go back I will make it a point to go there ahead of time and check out the conditions. If it is, at the very least, not cleaned up I will not be patronizing this establishment...
Read moreI brought my wife here for our 25th wedding anniversary dinner while we were staying at La Bellasera. I thought since it's in the hotel, it would be nice just to come down and eat without worrying about driving anywhere.
Positives: We were seated right away, as I had made reservations in advance. Our waitress was very nice, knew the menu & made suggestions for us, and was very attentive. I went with the chicken and the wife had the pork chops. Both were excellent. We each had a cup of their split pea. Best we've had in a long time. For dessert, my wife had the creme brulee cheese cake, which was comped for our anniversary. Everything was very good.
Negatives: Our table was right next to another couple. (Who seemed not so happy to be there 🫤) So that was a little uncomfortable. No partition of any kind. They could use a few more booths, or at least put up some type of dividers. It looked like there was only 1 semi private booth. For looking as being somewhat upscale on their website, there is no dress code for dinner. My wife and I had dressed up, and we're looking good, if i do say so myself. However, others were wearing shorts and t-shirts. Again, feeling a little uncomfortable, like we were over dressed. (I mean, if you're sitting at the bar, then by all means, go casual.) And finally, I thought they'd do a little more for us, considering the occasion. Just like when I made the hotel reservation, I made sure to note the reason for our visit.
All in all, dinner was good, the food was delicious and the prices were to...
Read moreMediocre at best... Honestly some of the worst service, SOME food was decent, some was way overcooked, drinks were okay except for the random lipstick on my friend's beer glass...
Here are the details for anyone who cares to read further: The brussel sprouts were way over done The halibut was burned to a crisp on the bottom and completely dry We were told over the phone there were gluten free options, but after arriving, and asking multiple servers, nobody seemed to be certain of anything. When drinks arrived my friend's beer had lipstick on his glass The waiter disappeared several times (unnecessary detail, but his hands were literally shaking when he dropped off the drinks one at a time). I think we saw him 3 times over the course of the dinner. We wanted to order more drinks, were given a wine list, and then he disappeared for 15 min. We asked for the check and then he disappeared for 15 min again... And we ended up having to bring our cards to the bar to pay. When we finally spoke to the shift supervisor we were told no managers were there and that the GM would contact us. I'm not holding my breath but we'll see I guess...
Needless to say, we won't be going back, and I wouldn't recommend this...
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