HOPE YOU READ THIS BEFORE GOING! Save your time and money. This place is a joke, we showed up around 4:30 today, had a table of 9 and the place was emptier than ever (which should’ve been a sign to turn around and head somewhere else) as we waited to be seated, our server eventually came out and took our drink order, then she came back and took our food order shortly after. After that we waited and waited and waited and long behold it was over an hour since we’ve last had any update about our food, I then said “how much longer will the food be?” As we have children who are getting antsy, we were told “oh there was another big party ahead of you guys so it’s just taking a minute” read the first sentence … THERE WAS NO ONE THERE.. a big party where ?? Anywho.. we get our food and what do you know, half of the order is cold , the kids food is all messed up and one thing I despise is a Karen well I had to pull the manager card because it’s complete BS. We are here enjoying vacation and wanted a nice sit down dinner and that’s the exact opposite of what we got, the manager comes out asking if we want our food remade.. umm? Why the heck would we want to wait another 45-60 minutes for a remake ?.. anywho this place is a nightmare you’re better off going down the road to other...
Read moreLet’s start by walking into the mostly empty restaurant. Was told it would be a 10 minute wait. Turned out to be more like 20, but whatever. Then 5 minutes for the drink order. 5 minutes to get the drinks. So now I’m 30 minutes into my experience in this mostly empty restaurant. Mind you we showed up nearly 2 hours before they closed. From there it took another 10 minutes for salads. At this point still not mad. We ordered two steaks. One well done and one medium. After another 25 minutes or so the steaks show up. Initially we thought they had mixed them up, but nope. The waitress suggested we cut into them. The “well done” steak was not well done and was very pink and the “medium” steak was pinkish but complete burnt on the outside. Two of the same cuts. This was 90 minutes into my experience at Sandusky Outback. At this point I wasn’t waiting another hour for them to cook another. The manager who served our food acted like I was a hassle for not accepting her burnt “medium” steak. Very disappointing considering the price they expected me to pay. When you have so many choices in this town, it I don’t know why anyone would choose to eat here. Don’t make the...
Read moreService was delightful, everything else was a hit or miss. The Bloomin' Fried Shrimp was fantastic, it made the night! I could've ordered 3 servings of it and be more than satisfied compared to what follows. The bread was standard but each loaf was burnt on the bottom, some worse than others, and the Kingsland Pasta... just pass on it. The pasta was lukewarm and very al dente, and the sauce tasted like from a can. We sent back the steak, which in their defense we did order medium rare, but it was much more rare that we would have liked, not the staffs fault there and they were very helpful cooking it a bit more for us. For the price especially neither of us would recommend or order it again. Atmosphere was nice until a loud noise popped up,almost sounded like someone's car engine desperately trying to start, no big deal, and it stopped after a few minutes.. and then started back up again, whatever this sound was continued on and off the entire meal, very distracting and made it hard to hear each other. In the end we left with one headache and honestly a bit disappointed in our entrees, we probably won't come back to this location but the...
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