I'm a frequent customer to this restaurant. I usually end up waiting a little longer but I'm use to it and since it was a Friday night I didn't expect any difference. What I wasn't expecting was a very very rude waitress. To start we ordered drinks and two appetizer platters. While waiting for the appetizers we ran out of drinks. Two of us had dark colored drinks so the bartender was smart and put two straws in one so the waitress could tell the difference. We got refills and she accidentally swapped the drinks but no one noticed because she brought out one of the appetizer platters instead of two and after now being here for 50 minutes. Later while still waiting for my friend let me try his jack and coke since I was out. I grabbed the waitress and she went by and talking with my hands pointed to his drink next to me and asked if I could get a Jack and Coke. She rudely informed me I was pointing at a captain and coke and NOT the jack. I waived my hand and stated oh but yes but the drinks were swapped, its really ok, but yes I would like a Jack and Coke. She made sure to step even closer to the table to inform me SHE did not mix the drinks up the bartender did because SHE didn't put the straws in. I was shocked to say the least. She turned and walked away. I sat without a drink for 15 minutes while all sharing one appetizer platter because the second one hadn't made it to our table. I noticed the bartender just sitting back talking to customers so I went to the bar and she was very friendly, just said to let my waitress know so she can add it to the bill. I thanked her and not a minute after sitting down my waitress returned. Raised her voice got very close to me and goes "WHY WERE YOU AT THE BAR?" I informed her I was getting a drink since Id been waiting for 15 minutes and needed to have a drink with my food! She then very rudely began very loudly telling me "Everyone else is being patient, we are sooo busy" She continued yelling at me and I asked her several times to leave my table. She eventually did after setting our second platter that was at that point now an hour and a half after we got there. Half way through trying to move on and finish our meal she came up and gave my friend two free drinks stating, "here are two free drinks for the wait like everyone else has." Then rudely just turned and walked away. At this point I would have left and just been done but I was having a dinner and getting to spend time with my brother I haven't seen in a VERY long time. I've worked in the restaurant business before and understand when its busy. I had not issues with that but the professionalism and the fact that has a customer I felt unsafe and threatened by my waitress is absolutely unacceptable. The waitress' name was TAMI W. according...
Read moreI had already formed some opinions on this joint before getting there. It is surrounded by motels right off of the interstate so I figured it would be mostly transient diners but I was wrong. I’m sure there were some out of towners but I couldn’t tell. The staff seemed to know a lot of people on a first name basis.
The interior is open and airy, nicely done not overly cabiny with a fireplace in the middle. The bathrooms are impressive as well. The place is clean, well lit, pleasant and comfortable. When our waitress arrived I asked her. “What is Cabin Fevers thing? What should I eat? She said ”The Pot Roast and The Fried Chicken”. So I had the pot roast and my wife had the chicken.
We ordered a couple of beers. Sam Adams Winter Lagers to be exact. We waited for our food and waited and actually I took 2 pees in between when we got our beers and the food finally came. My wife’s chicken was steamin hot and my pot roast was not. It must have sat in the window waiting for her chicken to cook while I whizzed twice.
My dinner consisted of: The Pot Roast – White Bread under the pot roast – Mashed Potatoes – Gravy – Green Beans
Pot Roast- Cooked perfectly it was tender and moist and the flavor was OK. This dish is on the verge of being real good it just needs a little tweekin. They need to add some freshness to it, some rosemary or thyme or maybe a combination of the two. Not a lot just a hint so that the untrained palate would be like, “mmm what is that fresh aftertaste it’s delicious”.
The Mashed Potatoes – umm NO
The Gravy- It’s not gravy, it is gravy sludge. The gravy sludge must be delivered in 55 gallon drums and then they suck it up into a grease gun and shoot it on your plate. You know the gravy is bad when it has the same color and consistency of chocolate pudding. It’s the kind of thing only a famous comedian would endorse. Right before he slips you a mickey. I believe the food coloring used in the gravy sludge is FD&C Brown no. 2
Green Beans – The green beans are marinated overnight in ice water and then slapped right on your plate. Cold, soaked, wet and lifeless sad little green beans they are.
Overall this plate is average. The meat is above average and the rest of the plate is below average. I wish these restaurants would stop using that crap gravy from the big food service companies. Use the damn juice.
According To the Big Food Jerk.
All quips aside. This place isn’t bad. I will say overall it’s good but I am on a journey to see which joints out this way are trying to be great. This is the kind of place to go with your buddies for some beers and average bar food. I do recommend Cabin Fever and I would go back. They could be excellent hopefully they...
Read moreSo, around the grand opening (some years ago), the family and I wanted to check out the new local restaurant. Received sub-par service.
Today, we thought enough time had gone by and we wanted to give it a fair chance at redemption. After a 10 minute seat wait (not too shabby as it was busy and we had a 10 person group), we had our drink orders taken, brought to us, and then our food order taken. Not a bad start. And then 45 minutes later, 10 glasses had been empty for at least 30 minutes with no refill. One person got up and got a water refill at the bar. Three other tables that filled after us had been served and were eating, and we hadn’t even been checked on. Our server walked by multiple times, made eye contact with us, and still didn’t check in on us. After 45 minutes without being attended to, we decided to leave.
Now this was my favorite part. With 5-7 people at the bar, we asked for a bill for beverages. The bartender found our server, who then tried to coax us back to our table. Her first response was “Well, yeah you had to wait. This isn’t McDonald’s.” We didn’t take too kindly to that response, but politely said we had already chosen to leave. She tried compensating by politely coaxing us back. Still, just wanted to leave. Rudely, she took the few plates she’d finally brought from the kitchen back behind the bar and told us not to worry about the bill - “don’t pay for anything, just leave...”
TL;DR - bad, slow server experience, and with it two separate times, we’re not going back. Not really sure why we got bad service, but if we’d just been checked on and not treated as if we were forgotten for 45 minutes, it would have...
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