Wendy's — Restaurant in Petaluma

I got a baconader at wendy's, instead of what I asked for. I asked for a double bacon cheeseburger with everything on it no ketchup no mustard. Everything it means lettuce, onion, and tomato. It had nothing on it. Just the bacon cheeseburgers. I saw that my $2 coupon had expired so I said forget it just give me a double bacon cheeseburger with everything on it except no mustard , no catsup. I didn't see their mistake till I got home. I did ask for mayo and BBQ sauce. I put that on. They said I never reordered, and that I was talking to my daughter. She, and I weren't talking. She was on her cell phone. I remember saying give me a double cheeseburger with everything on it. Hold the mustard and catsup. I'm never going back there again. I'm not picky, but I expect to get...

We went here to get the new cold brew frosty and they had no idea what we were talking about, even though it was on the drive-thru menu board. At the window we tried to clarify that we wanted the cold brew coffee frosties and the lady was utterly confused, asking us if we wanted frosties or coffee. They ended up giving us two chocolate frosties and an iced coffee. We gave up and left.

We also got the ghost pepper chicken sandwich and ghost pepper fries. Good heat on the sandwich but overall bland. The fries were disgusting; they were seasoned okay but they sat drenched in a puddle of oil, and the oil was where all the heat was. Gross.

Overall a...

My kids wanted Wendy’s so we decided to go to the drive thru. Whoever was taking more order on 10/13/20 @ 4:45p at this location( Petaluma, Ca) Was so RUDE and disrespectful! He sounded so annoyed and so irritated that he was taking my order. The tone of his voice was irritating. It just changed the whole demeanor of my experience there. I was so offended that I couldn’t handle it anymore canceled my order. All I have to say is, “Dude, If you hate your job and life that much then maybe you shouldn’t work there.” Felt bad for my kids but honestly after that experience. I don’t think I ever want to go...