Bon Kif Grill — Restaurant in Philadelphia

TO THE OWNER’S REPRESENTATIVE: were the insults, defensiveness, and dismissiveness in the owner’s original comments mistakes, as well?

UPDATE #2: I’m changing my 3 stars to 1 star because the owner is now blatantly lying - we didn’t order the branzino, we both ordered chicken. We also left a 15% tip despite all the issues, which was over $7 not $2. See the literal receipt I just added to this review. Trying to discredit your customers by lying is not a good look, sir.

And the problem with the water charge isn’t the cost, it’s the principle - you don’t have the right to other people’s money, whether it’s $2 or $200. I’ve never been to a restaurant that deliberately added items to my tab without my permission. We weren’t even asked if we wanted water - it was just brought to the table.

And actually now looking at the receipt again, we were overcharged! The shish tawook lunch special is $14.99 and you charged us $20.99 so now I want a refund!!

I have a feeling the owner is going to delete his comments now so I’m re-posting them here. Very shady place. UPDATE: In response to the owner - we paid $60 with tip for just two of us (not 5) and that was after our juices were comped, so it would have been close to $40 a person with everything. After patiently waiting 90 minutes for the second dish, we were served the wrong sides but we had been there so long and run into so many issues by that time, we decided to just let it slide. The problem is understaffing not unreasonable expectations. It shouldn’t take more than 20-30 minutes to serve 2 lunch dishes with only 1 other small party present. Waiting 45 minutes for dinner is a long time - twice that for lunch on a weekday is unacceptable. I wanted to like this place but it took well over an hour for both of our dishes to come out, and the only other guests were a party of 2 who had already ordered. The server was very apologetic and tried to compensate us but it wasn’t enough. As far as the ambiance, it was quite dark, especially for lunchtime. They charge nearly $8 for overly sweetened lemonade from concentrate, $12 for a side of hummus, $1 per water without asking if we were ok with the charge, the skewered chicken was very dry, and salt seemed to be entirely absent from the food preparation process altogether. The best things we had were the side salad and raw pressed juice with beets, both of which were really good but can’t recommend this...

Horrible Catering Experience!

Our selection of Bon Kif Grill for our child’s wedding was made after three visits to their restaurant — an initial food tasting by my husband and I, a second tasting by the bridal couple, and an in-person appointment to book the event and outline the details. Fathi helped us select the menu, making a point of telling us that he would personally make fresh pita. We discussed that we required delivery at 4 p.m., but that dinner would not be served until 6. Fathi assured us that the food would be fine and kept warm in chafing trays over water baths, as is customary in catering.

When I made the final payment the day before the wedding I spoke with Hamid (the owner) to confirm the order and the plans, including the water baths. I was assured all was in order.

On the wedding day, despite repeatedly confirming the use of water trays, they were not provided. Hamid's dismissive response at delivery was infuriating; he claimed they were unnecessary. Consequently, all the hot food burned onto the trays, and the meats were dry and tough.

Adding insult to injury, they unexpectedly and inexplicably replaced fresh pita with slider buns! Who serves slider buns with Middle Eastern food?

I did reach out to Bon Kif Grill with my concerns. Hamid took no responsibility and offered of a laughable $50 compensation and a discount on future orders. This offer was not only insufficient but also insulting, as it demonstrated a failure to grasp the gravity of the situation and the emotional and logistical stress their shortcomings imposed on our family’s special day. Why would anyone consider continuing a business relationship with a caterer that has proven unreliable and dismissive when addressing legitimate complaints?

For anyone considering Bon Kif Grill for your catering needs, I urge you to think twice. Your trust and peace of mind are invaluable, and based on my experience, this is not a business equipped to...

🌟 A Flavorful Oasis on South Street! 🌯🍴

Rating: ⭐⭐⭐⭐⭐ (5/5)

So, picture this: I’m wandering down South Street, minding my own business, when I spot a shiny new gem called Bon Kif Grill. Being the “professional taste tester” I am, I had to see what’s cooking. Little did I know, I was about to embark on a culinary adventure that would leave my taste buds doing the conga!

First off, let’s talk about the owners. These guys are like the Jedi Masters of Tunisian cuisine. Yes, you heard me right—Tunisian! 🇹🇳 They’ve brought the rich flavors of Tunisia to Philly, and let me tell you, my taste buds did a little victory dance. Who knew a simple “garlic dip” could transport me to a flavor wonderland?

Oh, but it gets better. I asked about their legendary toum, and they handed me a plate of happiness with some fresh bread. I swear, the garlic angels were singing. I felt like I was floating on a cloud of culinary joy.

Fast forward to the next day, and I’m back. This time, I decided to dive into the adventure with a sit-down meal. I opted for the vegetable couscous, and wow, talk about a party in my mouth! And you bet your bottom dollar, my friend went all-in for the fatoush. Let’s just say, it’s like a salad with a PhD in deliciousness.

Now, let’s address the elephant in the review—the bathroom. Hold onto your kebabs, because this is no ordinary restroom. It’s a masterclass in restroom luxury, with a hose attachment on the toilet. Major props, Bon Kif Grill, for thinking outside the box (or stall, in this case)!

In conclusion, if you’re craving a culinary escapade that’ll make your taste buds dance the cha-cha, head over to Bon Kif Grill. These Tunisian flavor wizards have brought the magic of their homeland to our beloved South Street. So, grab your fork, unleash your inner foodie, and thank me later for this flavor-packed recommendation!

Savoring the Tunisian...