The Good King Tavern — Restaurant in Philadelphia

Well, I had higher expectations from this place. The food was not bad at all, I actually enjoyed two of my four plates. The other two plates though I had to return, and going through that process exemplified the lack of training the servers at GKT have.

We got the escargots, which were served at the wrong table. The plate stayed there for 3-4 minutes till someone from that table told the server that it was not theirs. Taken from that table, they were brought over directly to ours, as if nothing happened. I asked my server, "do you think this should happen?" And she said yes, they made a mistake when serving them, so now they brought the plate to the right table. I tried to explain to her that when serving a plate, if it even touches the table, you can't take it to another table, a culinary standard the she didn't seem to understand. Eventually she decided to take the plate back and bring us another. The escargots we're eventually enjoyable but so far I have wasted 20mins of my dinner going over one of the ABCs of hospitality.

For our main we got the steak fries and the duck breast, the special of the day. I really enjoyed the steak. It was properly cooked and very tender and the red wine reduction sauce that came with it was tasty, full-bodied, acidic and well- seasoned. The fries though we're pub fries, like frozen fries, served in a $26 main. FYI in many 1 Michelin star restaurants in DC, NYC and Chicago that's how much a main costs.

When our duck breast came, the meat was brown throughout, it was actually well-done. I asked my server if she thinks this is medium rare, as we ordered it. She said yes. Then I turned on my flashlight to show her. She said that medium rare is the standard in the establishment and that's how they cook it. I tried one piece and it was truly well-done. So I called my server again, and I said that this is surely not med-rare. She took it to the chef to have a look at it. She then returns and says that the chef told her it's medium-rare and it looks brown because the meat has been cured.

Having been eating duck for a while at a series of establishments, and having a certain knowledge of cooking meats, the color of the meat changes as a reaction to either heat or acid. This doesn't mean that the curing doesn't cook the meat. You have to take the curing into account and cook the meat less.

The fact that I had to spend 40mins of my time during a dinner that lasted 1h30mins to explain why my escargots should not be served to me after actively staying at another table for 5mins and that I then had to engage in additional discussions over the duck was unacceptable.

They need to raise their standards and to understand that good service happens when the kitchen messes up and you, as a server, are called to...

Took my wife here on a Babymoon. Hotel staff was extreemly friendly and accomodating. We stayed in the castle suites which were absolutely gorgeous and upkeep was prestine. Food menus and resturaunts were fantastic. All we wanted to do was relax and stay on resort enjoying the pool/beach. The reason for a 4 star rating and not a 5 star was the activities and entertainment. Having been to other all inclusives i have seen what a 5 star resort can offer, and these were a little amateur in the performance. The circus show was cool, but theres no designated area really to perform the shows and the shows are done by staff who may have not been trained. Our spa experience was similar, the grounds are beautiful, but we felt rushed through the service which started half hour late, the massage time and milk bath were not the full 50 mins as promised. Wife got the manicure pedicure, which was done a little sloppy and the same person who did the massage also did the nails. She didnt feel as though they do nails professionally which showed. They have no indoor activities either, so if it rains you either have to stay to your room or brave the rain. Only 1 indoor bar as well, which was shut down completely one day due to filming of a movie. If you are looking to relax in a beautiful environment, spending your days at the beach and pool, with access to great food this is the place for you. If you are looking for more entertainement and party or more of a balance between relaxation and entertainment this may not be the resort for you. Regardless we had an excellent time and felt...

Came on a rainy summer night looking for a new french retreat, but had to rate my individual experience as 3/5 due to a stressful service aspect. First, the positives. I enjoyed the balance and taste of the speciality cocktail and french 75. Our server was a bit busy, but very friendly and knowledgeable on the portion, make, and popularity of several dishes. Beautiful decor in a private, snug setting. The veggie dishes were delicious. Food was a 4/5 all around. The beef tartare lacked depth of flavor and was confusingly paired with fries, not bread (no egg yolk either). The fries were crispy but were under salted/seasoned. The 3 out of 5 mostly comes from our service experience. I booked a same day reservation for three people to celebrate my birthday. NOTE: the reservation requires $25 hold per person. 10 minutes after booking the reservation, we realized we might not make the original time. I called the restaurant and was put on hold for an extended time. I hung up and called back immediately thinking I might have just been forgotten. But after the first call, every other call went to voicemail. The restaurant has a 15-minute grace period, but I called around seven times in the hour before dinner, incredibly stressed that our reservation might be released at a $75 charge. We made it just within the grace period. I mentioned to the staff that the line was disconnected but they seemed...