Their food is amazing! Fresh and deliciousš!!! They even have happy hour on Sundays! Love the margaritas. Half off drinks are at the bar only.š¹
UPDATE01/15/2019 ””NOT TODAY OR ANY DAY....PHILIPE!! My co-worker and I have been coming to Las Margaritas since September faithfully once or twice a week. We are usually here on a Friday during happy hour, due to a stressful work week. POOR CUSTOMER SERVICENO BUENO So I'm sitting at the bar...and I'm still sitting at the bar...FINALLY the lady asks me, if anyone has helped me??? I said, No No No No No...I ordered my usual coconut margarita and waited for my coworker. We're watching other people around the bar being offered/served chips, salsa, and menus. We waited about 35 minutes!!! ”NADA! So I said to the BALD headed man at the bar the aka Mr. Clean, what happened to the salsa, chips, and menus?? Mr. Clean got nasty and I got right with him. So basically, he claims he's the manager at the bar. The lady serving us looks clueless as Hell. Mr. Clean said if he doesn't know you he's not going to serve you!!! So, you'll have to ask to be served a drink, salsa, chips, and a menu to order food....Yes,that is what Mr. Clean/Bald head man at the bar said! Oche is a good server from my experience but he was gone before we got there. The people who serve the booths/tables are good enough, I've never had any issues with them, but watch those bar servers. Hmmmm....so I actually spoke to the real manager Philpe and told him what happened and how we were never asked if we wanted anything not even another drink?? He said free margaritas on him next....That's if there is a next time!!! I pay for everything else in life so a free drink is not a big deal to me just improve the CUSTOMER SERVICE at the resturante! Ok, no problema! I'm keeping the 5 stars so everyone can be on ALERT....Y'all have any issue ask for Phillipe!!! Not Mr. Baldy with the attitude he is...
Ā Ā Ā Read moreWorse experience ever!!!!! Visited the Southampton location at approx. 4:30p on 8/25/14. Our waiter obviously was having a bad day.... didn't know how to smile.... acted as though we were not welcome. We attempted to order Mojitos..... no Mojitos (out of mint). We asked for water & lemon along with our drinks (out of lemon). We ordered appetizers & our entrees..... the waiter never asked what we would like with our entrees. Even though we were the only customers there, our waiter made us feel rushed. He brought out our entrees without allowing us enough time to finish our appetizers. When our entrees arrived, they were incorrect..... but before we could say anything our waiter disappeared. He no sooner walked out of the room, when the fire alarm went off in the room we were in. It was extremely, painfully loud. I went out to see if they could do something about the ear-piercing sound. They said they were not able to do anything because the manager was at the store. They moved our food to another table, out by the foyer & kitchen. By the time all of our food was brought to our table, it was cold & we felt ill from the unbelievably loud noise. We tried to eat, but could not. We asked for containers for our food. Another waiter brought out the containers, then our waiter asked if wanted anything else or just the bill. He brought out our bill of $95.08. I asked if we could be compensated somehow for the inconvenience we experienced. He said no..... accidents happen. I asked to speak with someone in charge. He told me no one there was in charge..... the manager was still at the store. We paid our bill and left.... not feeling well at all. Since then, I've attempted to contact Las Margaritas via phone and email...... no response. I just can't believe an establishment would treat their patrons in...
Ā Ā Ā Read moreSummary: food went down hill from a year ago, managers need hospitality training, the cooks will give you salmonella, do NOT trust them and artists check your food before you leave, manager does not care For restaurant (shows in the food ) and finally pick another location for watered down margaritas and sub par food.
Why I say thatāš»: Iāve had 3 experiences with this restaurant, today being the last one. 1st experience sat in, server was okay, food was eh, the end. 2nd ordered through door dash they forgot a whole platter ignore it the end. Yesterday at 10:30 (after I got off of work) I called to place an order, the phone girl/cashier was nice but sh when we got there around 10:49 the manager/host that night just looked like she had a rough night, whatever, we get our food and I shouldāve checked it but didnāt (thatās my fault for trusting the restaurant) but knowing they closed soon we ordered something fast and light couch was tacos for me and all they had to cook was chicken breast for the pollo Diablo meal my husband ordered. I get home around 11:40 get ready for bed about time we are about to eat itās 12:00 (thereās a reason for the time stamps) my tacos which was fish and shredded chicken was fineā¦. My husbands chicken was rawā¦.. RAW. He told me to wait to call them tomorrow considering they closed at 11 I finished cooking one and he ate that so I can take the other back the next day to show the manager. I call the next day and asked for the manager whom I told our issues too and was told I should have called that day and that she was there until 1 am as if Iām her shift manager and am supposed to know thatš Then tried to say theyāll remake it and kept telling me I shouldāve called yesterday at 1 am very very rudely and I was trying to not be mean and go up there banging in the...
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