Ninethai kitchen — Restaurant in Philadelphia

Firstly, and I cannot emphasize this enough, DO NOT ORDER THROUGH GRUBHUB. Either call or dine in. I waited over an hour for an order that was supposed to take 30 minutes. (Marked ready for pickup at 7:09, not actually ready until about 7:50).

I think I caught the restaurant on an off night, short staffed and severely behind on orders.

The food is 4 out of 5 though. It was delicious, but the portion size on the Penang curry was way too small for the price.

I ordered chicken curry puffs and got taro ones instead - which I didn't see until I got back home.

The noodles on Street Noodle #2 were quite sweet and very overcooked, making them a bit gummy.

The tom yum salad was absolutely delicious.

I'd say overall I'd give this place another try, but this experience was not it. The food was mostly okay, part of the order was wrong, it took way too long to make, and the price didn't justify what was received. 3 out of 5 stars for now.

P.S. The staff and owner seem really awesome - I hope to go back and have a...

Inauthentic khao soi was very disappointing. We went to this restaurant because we were so excited that they have khao soi, a regional (northern Thai) curry soup that's very hard to find at most Thai restaurants and which we fell in love with while living in Chiang Mai. When we went to pick up the order and told the woman working there how excited we were about the khao soi, she then said that it's not really khao soi, but inspired by it. Ugh. In the end it was a red curry dish totally different from the real dish in almost every way, not bad in it's own right, but absolutely not what it was advertised as. Why even put it in the menu as khao soi if it's a completely different dish?! The papaya salad we had was very good and authentic, but a lot spicier than we expected. Their spiciness rating is very authentic at least - order one level down from what you think you want. But in the end it was a very disappointing lunch because we had sought this place out specifically...

TL;DR - Received incomplete order, owner accused me of trying to steal.

After picking up my order and coming back home, I realized that one of the items from my order (the kang kua prawns) was missing. Not a big deal since we ordered quite a bit of food. Before we sat down to eat, I gave the restaurant a quick call just to let me know about the missing dish. The person who answered the phone was immediately hostile and asked me to bring back the meal. When I pointed out that this made no sense as everything was fine asides from the one missing dish and that all that I was asking for is a refund of that dish, he got more defensive and told me that he had packed the meal himself and had included the kang kua prawns. After some more back and forth, he eventually accused me of trying to get a free dish from him by falsely claiming that it was missing.

Too bad for them - I just moved in the area and love Thai food but they will NEVER...