Huckleberry's — Restaurant in Pismo Beach

Less friendly older lady at the front taking names for tables who seemed less accommodating than with others before my family. Then there was a kind Latina young lady who gave me a blue ticket to put on the car dash for parking that I later realized the older unfriendly lady didn't bother to give me but gave all the others before me. It took the usual 10-15 min wait to be seated. The next girl who seated us was nice. But the one employee who took our hearts for the win is our server, LILLY. I hope I am spelling your name correctly. You took this experience to another level for us. You made my family of 8 feel WELCOMED and WANTED, and made my 6 children feel that they BELONGED in this crowd. You see, just the night ago, we ran out of places to eat at and ended up in the local Denny's where our kids had the unfortunate experience of hearing a comment from a senior lady who walked by our table with her family and then got up and left her family to sit away from them because she said she "didn't want to be seated next to BROWN people", referring to us and another family nearby. So, Lilly, your upbeat personality and charisma has proven to our kids that people like you still do exist, that the comment from the old senior lady was something random and insignificant. You have restored the balance in our universe. I have raised my children to not see hate and they do not recognize SKIN COLOR until a mean comment like that is heard. Eventhough they don't take it personally, it makes them question why. And no matter how much I have managed to tell them that we can only control what we say and feel, the reality is, bigotry, racism, and ignorance still exists. In these trying times, for a lot of immigrant families facing abrupt separation from their loved ones, I can see how comments such as that mean one fires the fuel. Lilly, our server, was so inviting, and made my kids feel comfortable from start to finish. She was very knowledgeable about Huckleberry's breakfast/brunch menu. She has one of those bubbly personalities that makes you say yes to whatever she suggested and you went along with it, not only out of curiosity, but because you trusted her instinct to try new food items. My children are big foodies and you got them hooked. This is a great place to get a glimpse of southern foods from the delta areas. From fried Okra and fried green tomatoes, add in the beignets, catfish fish n chips, the big skillets of omelets with the reds, biscuits n thick sausage gravy, the banana Foster French toast platter or plain French toast one too, then endless refills of southern peach tea or strawberry lemonade served in huge sugar rimmed Mason jars, which, BTW, Lilly made this finale gesture of sending us off with tall to go cups filled with ice, halfway peach tea and peaches sitting atop that ice that we filled up all the way with the remainder tea we had in our glasses. I mean...this sweet lady is an old soul. The last time someone did something thoughtful like that was back in one of my visits in the South, years ago in pre-pandemic days. She never bugged us, she came to check on us regularly to see if all is ok and if we needed more refills or any questions we might have. She anticipated our needs in her quiet demeanor. I observed her just as much as she kept on top of my babies' meal satisfaction. Lillie, you had me at hello. And in the end, as she left some to go boxes for our plenty leftovers (their servings are huge!), she wrote in the back of my bill something so sweet and went straight to our hearts. She said she "felt HOME with my family'. Lillie, my babies took to you like family because YOU welcomed US as your own. Thank you Lilly. Your heartfelt note will go in my pile of saved receipts with special notes that I collect. You are etched in my family's hearts and we hope to see you again next time we come to visit the Huckleberry's Pismo location. There's ample parking spaces here, clean environment, speedy food service, we enjoyed all the dishes we had. Stop by and look up Lilly, and see for yourself the...

Extremely Disappointing ExperienceI I regret to say that my family and I had an incredibly disappointing dining experience at Huckleberry's Pismo, Despite our anticipation to enjoy a meal out, the evening quickly turned sour due to unacceptable service and treatment. From the moment we entered, it was evident that we were not welcome. Despite being the only table of Mexican descent in the restaurant, we were neglected and received horrible service. Our drinks took an unacceptable 30 minutes to arrive, and our food followed suit, arriving an hour after ordering. We asked about our drinks and the waiter with short curly brown hair, glasses, and a blonde haired waitress got upset that we simply stopped them to ask for assistance. Furthermore, the manager, who reluctantly served as our waiter, displayed blatant passive-aggressiveness throughout our interaction. It was disheartening to witness other tables, predominantly occupied and well taken care of, while we were receiving aggressive service while we were left waiting. To add insult to this story, the food we eventually received was not only cold but also incorrect in preparation. The food appeared to be have been left sat out for a while before she brought it out. Despite specifically requesting cubed potatoes, we were served diced potatoes, indicating a lack of attention to detail and care in service. When I told this to the manager she goes, i told you this is cubed. keep in mind my family and i have been there before, and i think anyone of all ages or with common sense would know the difference between cubed and diced, if the case was that wasn't an option, her job was to express that politely. *The most concerning aspect of our experience was the manager's unprofessional behavior when we expressed our dissatisfaction. * If she couldn't handle the extra table give it to someone else. Rather than addressing our concerns with empathy and understanding, she resorted to aggressive behavior at the front desk, leaving us feeling humiliated and disrespected. It deeply saddens me to suspect that our treatment was influenced by racial bias. I had to ask her at some point to stop raising her voice at me, because she would not stop yelling and being aggressive. We simply were trying to express what we observed and how we felt as any customer should to a manager when they are not satisfied with the service. She continuously claimed ignorance in the situation. When expressing ourselves she left us feeling invalidated. We were clearly unwelcome by her. Regardless of the reasoning behind such abhorrent service, it is imperative that Huckleberry's Pismo take immediate action to address issues of discrimination and ensure that all customers are treated with the dignity and respect they deserve. I urge potential diners to reconsider patronizing Huckleberry's Pismo until they can demonstrate a commitment to inclusive and equitable service for all customers. When i’m home from college my family and i always go to this location and it was just sad to see one individual ruin our tradition gathering for us. we simply don’t feel like we are ever...

I’ll start by saying I’ve been here many times and have never had an issue. I’ve had great servers and great food. My review is specifically of the manager 7/19, who served our table. I could tell the moment she walked to our table it was going to be a rough ride. We sat for a long time before she came to the table and she was gruff and unapologetic when she finally got there. The food was pretty good with the exception of the Crab Benedict. The crab was delicious, but the hash browns were rubbery and cold, the egg was hard boiled not poached. When we kindly let our waitress know (didn’t know until we left she was the manager) about the hash browns she brought more fairly quickly. She dropped them on the table and said “I hope these work for you,” and immediately walked off. The hash browns were cold and rubbery again (like maybe the grill was off and they microwaved them a while back). The manager dropped our check and walked off again, never giving us an opportunity to let her know the new hash browns had in fact not worked out, and that we needed a box for our leftovers. My fiancé went to see if they’d remove the Benedict from the bill. The managers response “I just serve the food, I don’t cook it.” Ultimately she removed the Benedict, but I was in awe of her response. I understand it looked like she was having a rough morning, but we’d been nothing but kind to her and didn’t deserve to be disregarded and treated so inhospitably. I think it’s unfortunate for the rest of the staff who work very hard, and even on their rough busy days have treated us very well. The manager was a poor representation for...