Pizza Pronto Oakland — Restaurant in Pittsburgh

I don’t often leave reviews, when I do it’s usually because I’ve had a meal so good I’ve been moved to shout it from the rooftops. When food is bad I typically just make a mental note to never go back. Tonight is the rare occasion where the food is so bad I’m embarrassed on the restaurant’s behalf.

I had a very specific craving for Cajun pasta and while searching for that as a keyword on Grubhub I came upon this place. The reviews were decent so I decided to give them a try. I usually like to order more than one thing when trying a new place so seeing that they had multiple wing options (breaded or not, multiple seasonings to choose from) I assumed that had to be something they do well there and ordered a six piece buffalo wings unbreaded.

5 stars to the delivery driver who arrived early, but the pros stop there.

The wings looked like they were pulled out of the garbage and refried. Most had half the meat missing off them and were simply, fried bones. The couple that looked intact were so over-cooked the meat was like a mulch texture. I took one bite just out of morbid curiosity and it was revolting. I don’t know how a cook could see these and throw them in the fryer let alone serve them to a customer. For $1.50 a wing they should have at least more than half the meat on them even if they’re cooked beyond recognition. I also thought it was weird that there was no option for something like ranch or blue cheese on the side, not like either would have saved these.

They went in the trash and I shook it off, it’s not the main thing I ordered so I was glad I had still had that. But surprise, surprise, the Cajun pasta with its weirdly processed meat was maybe more disgusting. Usually when you get pasta at a takeout place they skimp on the sauce, well this was like soup. Overcooked noodles and chef boyardee quality meat swimming in what looked like a bisque but tasted like rancid jarred Alfredo. From the few bites I tried I already know I’m going to be sick to my stomach in about 20 minutes.

Do yourself a favor and just set your money on fire because it would be just as wasted here. I wanted a splurge night and instead I got a pile of hot trash and a...

I could not rate this place high enough. They deserve the world, please give them your business you won't regret it.

I never leave reviews but I had to for these guys. Here's why: I woke up deathly hungover today and followed my usual routine of scrolling through DoorDash to see what was going to bring me back from death's grips. I never ordered from Pizza Pronto before but they had a 30% off promotion going on DD and I could not pass that up. I got fried pickles and a breaded chicken hoagie but I typed a message in the special request saying I was hungover and if they could please include spicy ranch because I had seen that on one of their other items and simply needed it.

Not only did I get my spicy ranch, but also a separate bag with my order that contained an insanely sweet note with tips and tricks on how to feel better, a bottle of water, a gingerale, and 2 $5 off coupons.

The food was totally delicious too don't get me wrong but the customer service is absolutely beyond what you could ask for and makes it the new top of my list. My only regret is that I didn't go in person and meet these wonderful people-- if the service was this insane through DoorDash I can only imagine face-to-face.

Pizza Pronto: Please find the gem of a human who wrote this note and put this bag together and give them the biggest hug in the world for me. I hope they always have a cold side of the pillow and all their 11:11 wishes come true

My first visit here it took a half hour to get a gyro on a Thursday evening. A weirdly long wait, but it's fine, no big deal.

My second visit I spent TWO HOURS waiting for my order (two gyros, hummus, and calamari) after they repeatedly insisted to me that it'd "be right out" and that they were just "very busy" because it was a Friday night, despite the fact that several people ordered after me and got their food before me. After two hours they retook my order. They gave me a free soda but did not recomp my food. It was the longest I've ever waited at a restaurant in my life.

I decided to give it one more go, thinking that perhaps I'd just had bad luck. On my third visit, a couple months after the second, it took a half hour to get a hummus plate to go (heated-up pita with a plastic tub of hummus, it doesn't take tremendously long to put together). When I got home and tried it the hummus tasted very strongly of barbeque sauce?? I had several friends try it to be sure I wasn't crazy or biased and they confirmed that it didn't taste right, tasted like cheap BBQ sauce, etc. It was a waste of $8, I was very disappointed and after this i will not be back.

I love cheap college food and don't mind waiting a while, but despite the multiple times I've visited trying to see if it was just a fluke, I've never had a good...