SoFresh Pittsburgh - Shadyside / East Liberty — Restaurant in Pittsburgh

Title: Fresh and Fulfilling Post-Workout Meal at SoFresh

After an invigorating workout session at a nearby health club on May 3, 2024, my guest and I were on the hunt for a nutritious meal that could cater to our craving for fresh vegetables, proteins, and a blended drink. We decided to try SoFresh in Pittsburgh's Shadyside neighborhood, and I'm delighted to share our pleasant experience.

Service: Despite arriving just as they were about to close, the staff at SoFresh were incredibly welcoming, allowing us inside to place our order. This thoughtful gesture was much appreciated and sets a high standard for customer service. Rating: 5 stars.

Food: I opted for the teriyaki stir-fry with blackened chicken accompanied by a kale and apple smoothie. The food was refreshing and flavorful, exactly what we needed after our gym session. The variety on the menu was impressive, though the abundance of choices made the ordering process a bit time-consuming at the computer kiosk. Speed and Ease of Use Rating: 4 stars.

Cleanliness and Ambience: The restaurant was spotless, with staff diligently cleaning as they prepared to close for the night. The space was large with plenty of seating, creating a comfortable dining environment. Rating: 5 stars.

Location: Situated at the busy intersection of East Liberty and Shadyside, the area was lively and well-suited for a Friday evening dine-out. The 9 PM closing time, however, could be extended to accommodate late-night diners, potentially increasing customer turnout and profits. Rating: 5 stars.

Parking: There were several parking options available including street parking, a nearby garage, and a lot directly across the street. The area felt safe, and there was ample parking available, making it convenient for anyone visiting the area. Rating: 5 stars.

Overall, our visit to SoFresh was a fantastic dining experience, especially after a workout. The staff's accommodating service, combined with the quality and freshness of the food, made it a memorable outing. Highly recommend for those looking for healthy dining options...

I had ordered a build your own warm bowl with long grain brown rice, baby kale, sweet potatoes, broccoli, mushrooms, chicken, and teriyaki sauce.

The chicken is so dry it feels as if they made it one day and decided to serve it the next week. The long grain brown rice is medium grain. The sweet potatoes could have been cooked longer, it still is a bit raw.

The delivery took a very long time, to no fault of the driver. I used DoorDash and they have a tracker to view the status of the driver. I watched him arrive at the restaurant, sit there for 20-30 minutes, and then leave. This kind of food does not take 20-30 minutes to assemble! I get it if it's a traditional restaurant, but this is a salad chain based on the Subway/Chipotle model. Very disappointed in SoFresh. The driver was not at fault and it was wholly the restaurant's fault.

I do not recommend people going there, you...

My order was placed I have my order number and everything else . There was a problem on their end on receiving my order even tho everything was fine on my end. I asked to speak with a manager they said no cause he’s busy so we stopped by like I told them I would with evidence of my purchase and the staff was very smart very rude I’ve gotten hung up on talked disrespectful to and they threatened to call the police on my mother who was trying to help me since I can’t walk . They cared nothing about what was being said.. I’ve been going here for years without fail and without any problem but lately I have had so many problems. And because my order went through even if they claim they didn’t receive it I have proof and it took my $20 credit that I had to go towards my order so now I’m out over $20 and no food or drinks . This is completely disrespectful and not ok or...