Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Plainfield

First off, nobody greeted us. The manager was in a hoodie? In the middle of making pizzas the manager ran out the door to say hi to someone? The crew was very unprofessional, slightly rude and hygiene doesn’t seem to be a priority. This crew of 3 was a hot mess in a dumpster fire! The lady taking our order didn’t read it back which is probably the reason why she got it wrong. Also, she didn’t seem to know the menu or what she was doing in general. The lady who took our order jumps on the line since the manager took off then she starts staring at the wall instead of starting orders. They didn’t start our order until the manager came back. Standard time to make a pizza is 3 to 5 minutes. This crew of 3 took 20 minutes to make two pizzas? While waiting the crew mentioned how they left the line up from the night before which is not proper. I really hope this location can get their action together or hire a...

Been getting pizzas here about two or three a month for several years last night was the first and only time I have been treated poorly. Didn't catch the name but was a big guy with dark hair. While ordering from another very pleasant young man, the big guy interrupted before I could even get my whole question out. "nope, can't do it" went on making pizzas, when I asked for light on the sauce he told the girl at the end of the line to just give me one of the pre made ones, I assume he was some kind of boss since he was spouting the orders, funny how everyone that I've dealt with over the years has been so nice and accomadating and this guy is such a --- I will still try them again but if this would continue there are a lot of pizza places...

Second bad experience. First trip was told they were only taking exact cash and change and no cards for orders. Last night I paid 28 bucks for 2 pizzas and was told it would be at least an hour before my pizzas were made since there was only 1 guy in store. I should have ask for refund then but I left and came back an hour later and store was closed due to covid and I ask if I could just get my pizza that I ordered and paid for an hour ago and they told me no, I ask for refund and was told no they could not give me my refund cause store was closed (While 3 employees were doing nothing(. My question now is how in the world will I get my refund?? Never again Mooresville...