Bavarian Grill — Restaurant in Plano

Authentic. Tasty. Fun. Best real German food and beer in the U.S. Period.

I can't believe I've never done a review for Bavarian Grill, yet, after more than 20 years of visits. I figure it's because when I started going many many years ago, it was before smart phones and doing reviews as you dine. But still... I should have. This place is great for many reasons, and not just the food and beer!

FOOD World. Class. And lots of creative options. Plus, special menus throughout the year with even more variety. I've eaten so many items and can't even pick favorites but the Ham Hock, half Duck, any of the schnitzels, and late fall they have a wild game sausage and other fun wild game items (Elk Schnitzel!) that are spectacular

BEER Again, world class. And for good reason - Juergen cares about his beer program. It has to be German beer - no budweiser - and draft is served in the correct, authentic glassware - what a collection of glassware! There's even a beer card you can begin filling out to earn your very own STEIN!

GLASSWARE OK, I just mentioned the glassware but then I realized it should be it's own topic. There are hundreds of beer glasses from German breweries behind the counter including some very special glasses that are reported to be the only 7 of them in the entire US - very limited, and very large :)

STAFF The staff is fantastic with several members being part of the family for many years. They want to answer questions and tell what they know. Riley is the beer manager is incredibly knowledgeable. Allen is not on staff but regularly plays his accordian while wearing his authentic German garb.

ATTIRE Lots of great outfits abound

EVENTS Special events are worth watching out for - sign up for the email list! They do special dinners (roasting an entire pig? Yup!) and multiple beer events (tastings with breweries, etc).

OTHER It is pricey to offer authentic ingredients so know that you'll pay more than other restaurants but I believe strongly you get what you pay for. So, it's not cheap but worth every penny - you'll leave...

I waited a week to post this. My wife and son and I recently visited The Bavarian Grill. Though this was not the first time we visited or even the second, it is the first time we visited the new location. When we came in we waited for just a short amount of time to be taken to our table. Most likely due to the time we arrived. As we were taken to our table I was looking around and the ambiance was still the same, but you didn’t feel as cramped as you did at the old location. As this was my son’s first visit, I had told him about the train. Which I was glad it was still there. We sat down and it was about five minutes before someone came over and asked what we wanted for drinks and brought pretzels and mustard. Ok? We thought they didn’t do the bread anymore since they didn’t offer. So we looked on the menu and decided what we wanted to eat. Again it took a while for the waiter to get our order and even afterwards he took orders at another table before taking it to the kitchen. Which was a bit of a disappointment since they ended up getting their food before us even though we were there well before them. Food arrives and it’s as wonderful as I remember it. I get the Bamberger Bier Zipfel auf kraut und krauter kartoffelstampf and my wife gets the Rinder Rouladen mit backofenkartoffeln und rahm spinat. Personally, I don’t like sauerkraut from anywhere, except The Bavarian Grill. I can eat it everyday from here. My six year old got the chicken strips, but he ended up just eating the sausages off of my plate and he doesn’t like sausages. A different waiter came walking by and we asked about the bread. “Oh yea we still have it, but over in this section they give you pretzels. Would like some bread?” Yes please thank you. We finished our meals and were ready for our ticket. Took almost ten minutes to get our ticket and longer to be able to pay. So long, my son and wife went to the car to wait for me. So food= A++++++++ Wait staff that day C . Would definitely return, but just wouldn’t sit where we sat and get a different wait person if it’s...

In all honesty this was the single worst dining experience I have ever had. After 17 minutes after being seated and no server coming to our table, I had to ask the hostess if we had one. She was very nice, apologized, and even told our drink order.

After we ordered, our waitress finally came back 45 minutes later. We asked what the hold up was and she said it typically takes 45-60 minutes on weekends. After nothing for a while, I told her if it was not there in 10 minutes I wanted to just get the check for drinks and leave. She said okay and they finally delivered our meal 1 hour and 15 minutes after we ordered and ignored my request.

Sadly after all that time what I ordered was incorrect. I ordered wiener schnitzel and it came with some strange gravy on it. I told them to just take it back and I didn’t want any anything else.

The manager brought something back a few minutes later and said he had it remade and he would not charge me. After dealing with all of that I take a couple of bites and learn the manager tried to get away with giving me fried pork, instead of veal. I find this pretty reprehensible for a restaurant to try to do that. Even is the service was good, I would never go back after that act of dishonesty. I told the waitress, but the manager never came back over.

We paid more than $120 for food that took 75 minutes to arrive after it took 20 minutes to get a waitress to our table. Most of it sat uneaten. No discount, no apology from a manager, nothing.

As for the other food, the sauerkraut was very good, the sausages were pretty good, and everything else was inedible. We spent a week in Bavaria and Austria in September and none of their food even compared. The pork knuckle was not edible and the spatzle was dry and flavorless.

Do yourself a favor and skip this place. I cannot put into words what an awful experience this...