Sonic Drive-In — Restaurant in Plano

We started visiting this Sonic location after having bad experiences at the location on Montfort. We chose it because the service was more friendly, the atmosphere better (outside music) and it has an outside seating area. Recently however, things have changed. Three weeks ago we visited after a thunderstorm. They had lost power and couldn't serve us-perfectly understood. The next week, their ice cream machine was broken-disappointing, but that happens. The next week, the ice cream machine is STILL broken-OK, wait a minute. How in the world are you SONIC and have a broken ice cream machine for over two weeks? Admittedly, this likely has nothing to do with the location itself and instead is an operational issue at the regional or corporate level, but come on. To be fair, we understand that there are still COVID-related supply chain issues and challenges getting access to certain services, but I would think that something as simple, and important, as Sonic getting their ice cream machine fixed, wouldn't take this much time.

UPDATE: After a few weeks of successfully being able to order ice cream at this location, alas the ice cream machine was broken AGAIN when we visited September 14. We've given up, and instead are buying fixings at Kroger and making...

The food here is usually good. However, according to Google information, this location closes either at 11:00 PM or 12:00 AM, depending on the day. Four times in the past two months, I have gone to this location (4025 Mapleshade Lane) well before 11 PM and, the restaurant was already closed. Last night, I got there at 7:50 PM and was informed that they were closed for the night. One other time, I arrived at around 8:20 and was able to order. Maybe five minutes later, someone else pulled up and tried to order and was told they were closed for the night. Sonic needs to provide consistent and accurate operating hours. It is very frustrating to show up well before the posted hours and be told they are closed. By the way, I have gone to the Sonic located at 3404 Coit Road in Plano when the one on Mapleshade has closed early and the one on Coit is...

All Sonic employees are so Fake they try to be somebody there not and the order takers are pushie always trying to get you to buy something else and spend more money. If I wanted to buy anything else I'd ask for it. I don't like these type of strong arm tatkitks. And they never give you katchup you always need to ask for it. And then when you get done eating there no place to put your trash and I'm not leaving with trash in my car so I need to drive around to the one and only trash can and get out of my car and throw it away. Also way to much ice in there drinks more ice means less drink for you and need to order again and spend more money. And just remember this letting your car run for 30 min is not doing any good for the evirment ether. I'd give it...