Burger King — Restaurant in Plymouth Charter Township

Service was pretty good except for every time I order an impossible burger it’s burnt black on the edges. So I went back through the line and had them remake it and ordered something else because my two-year-old wanted something. But then it was gonna take them a while so they told me to pull up on the other side of the building at the front door. Well, apparently if you pull up at the front door of a drive-thru restaurant people get mad at you so I had people yelling at me to move my car because they were handicapped which makes no sense because there’s a drive-thru so I’m not even sure why you’re going into the store if you’re handicapped. Anyways, I got back in line because I was sick of getting yelled at. When I got to the speaker to explain that I got back in line because people didn’t want me sitting by the front door, they listened and then said absolutely nothing. It’s just a weird customer service at this...

I brought to the attention of the store manager a billing error and a quality control error, I was told "that is Not possible" after 10 phone calls and Regional manager involvement the Carrol Corporation admitted their Mistake with No Apologies ! There are several other non positive facts in regards to the overall outcome of a very simple error that from the beginning would have been extremely easy to remedy. I have been a loyal customer for over 5 years, CUSTOMER Service is One of several keys needed to Stay successful ! Many, Once great corporations have forgotten this key before sucomming to financial ruin. This restaurant chain may be the next...

LAME DOUBLE WHOPPER ! WHERE'S THE BEEF ??? EVEN A DOUBLE BURGER AND ALL I TASTE IS THE KETCHUP AND ONIONS. THEY NOT ONLY JACKED THE PRICES UP, THEY CUT DOWN ON THE AMOUNT OF PRODUCT. YOU BETTER LOOK OUT FOR ARBY'S BECAUSE IF THEY BRING BACK THAT FANCY WAGYU MEAT BURGER FROM A COUPLE MONTHS AGO, YOU BURGER JOINTS ARE DONE. HOW COME A ROAST BEEF SANDWICH PLACE MAKES A BETTER BURGER THAN ALL YOU BURGER JOINTS ? MAIN ANSWER IS THAT I TASTE THE MEAT WITH EVERY BITE. AND LOWER THE PRICE ON SOFT DRINKS. I GO OUT OF MY WAY TO BUY A LARGE DRINK AT MCDONALD'S FOR A BUCK, THEN I FIND A BK IF ITS IN THE IMMEDIATE AREA BUT I NEVER BUY YOUR OVER PRICED...