Plymouth Garden — Restaurant in Plymouth

Hate to do this, but our favorite dinner spot is no longer. Ownership changed and food quality has plummeted. Service is awful (4 out of 4 last orders were wrong). You walk in and there is a good chance one of the staff will be sleeping in the entryway. We used to spend thousands a year here, including bringing it large family events, but no more. Honestly Panda Express and LeAnn Chin across the street are so much better now. The dishes that we know have changed are: -lemon chicken -orange chicken -Singapore noodles egg rolls -wontons -fried rice

That’s just what we know. Such a shame. Clearly they are cutting corners to make extra money, but I can tell you as a business owner that racing to the bottom to secure a quick buck is not the way to build loyalty and consistent revenue.

Honestly, all you had to do was keep it the same and raise the prices and no one would have complained. Consumers get it, costs are higher. But picking worse/cheaper ingredients and then raising prices is just wrong. I understand an acquisition is costly, but don’t undermine your new endeavor by losing the 2 things that made it valuable: the quality food and the consistent and loyal customer base. Look at all of the reviews since it was acquired— clearly people are trying to tell you something.

After so many years, we have to find a new favorite place instead of eating here 2-3x per month. We don’t even recommend you try it.

Happy to remove this if we can get the high quality food and...

I ordered here last weekend and the food was all wrong. The woman kept telling my when I picked up the food there is 2 orders very similar. Normally it will be alright but this time my fried rice EXTRA spicy was not Fried and cooked too long with no spice and soft!! Noodles were overly cooked on the lo mein. I even tipped!! I tried calling to bring the food back so I can have my order/ corrected they didn’t answer. I even left a msg on the answering machine. No return call. I called the next day, the owner woman states bring the food back we will re-cook you some or refund you your money. So … bring the food back I ordered the night before and you will make it again!! The food was trashed I wouldn’t fed it to my dog!! I ask her are you freaking serious!! After me leaving messages and calling 15 minutes after I left back to back!! This is not how you treat customers This is unacceptable **** Do not eat here I remember when her mother passed away I left a big tip when I picked up my food!! NEVER will I eat here again. If I could give zero ⭐️ I WOULD!! I like to do business with businesses that appreciate me allowing them the opportunity to serve me!! This...

Been my favorite lunch place to go for Kung Pao Chicken and Hot & Sour soup was superb for over a decade, we would go 2-3 times a month on average. Everything I had ever tried there was really good. Last week it doesn't taste the same. While it still 'looks the same' the flavor is more muted. It no longer has the same full-flavor it once had, feel dryer(less sauce) and there might be the more celery now than onions. Not a good move, they are not interchangeable. We tried it again today and unfortunately the same muted and dry taste. The Hot & Sour soup has more of a congealed, clumping cold gravy look to it (like too much cornstarch) rather than the smooth soup texture it once was. I will admit though the spice heat level is higher for the soup, which was nice, but the sour tang is almost gone and not seeing the bamboo anymore.

I have heard its under new management, if this is the case I hope you go back to the flavors the place is known for and the ingredients.

This place used to be the hidden gem in the West Metro and I loved going to for great flavor, no MSG, alas no longer it seems. It saddens me as this was my favorite Kung Pao...