Panda Express — Restaurant in Pooler

Staff Friendliness: B Cleanliness: D+ Food Temperature and Taste: B+ Dollar to Food Portion: C- Overall: C+

My visit took place on a Friday at around 5pm. Not much foot traffic inside. Some associates had time to lean and exchange conversation. 3 booths were available to sit at, none of them were wiped down from previous customers.

Your order for dine in, is no longer placed on a brown tray. So you have to balance the styrofoam containers, your cup, egg rolls, sauce packets, napkins and cutlery all with two hands. So ya, c'mon! My date shouldn't have to carry her items, that's my job. A brown tray would help facilitate that.

Panda express has decided instead of using paper plates for dine in, now you get a styrofoam carrier. Which I will also point out, allows for less product to be placed inside. So the company has increased pricing and reduced the quantity of two side items, (Ie., Chicken and Beef items). They still try and load you up on excessive rice or noodles to present your getting a lot of food for the value.

Finally, I am no tree hugger, but bring back paper plates for dine in customers. Styrofoam is not earth friendly and your cheating me out of food.

And clean the tables and lobby up. If you have time to lean, you got...

Moved here from California a year ago, and I was so happy to eat at Panda Express again! So, while at an appointment in Savannah we saw this??? Yes, that IS a Panda! My son's first job at the Panda Express location in Fontana, California. No Panda near my current home close to Hilton Head, SC. It was a great treat to find that the Beijing Beef and Teriyaki chicken didn't miss a beat! We had a T-Mobile coupon for their new Chili Crispy Shrimp. The shrimp, while a good deal, was rather soggy, not crispy. I picked it up from a rack of pick-up orders ready from the app. I'm not sure how long it sat there. If fresh, I think it would be delicious. I remember the rice and chow mein portions were a bit bigger on the West Coast, but I might be mistaken - they didn't last long, they were so delicious! The unsweetened tea was a disappointment - very acidic and tasted like it wasn't very fresh - I exchanged it for gloriously carbonated Diet Coke. SC seems to be stingy with carbonation. Why for goodness sakes, it makes your mouth so happy! Bathroom was clean and shiney, the dining room was also very inviting. Smiles all around. We'll return to this...

Sitting in line since 11:09 am, still waiting on order it's now 11:26 am, was told 6 minutes wait, we called after being told to pull around to the front door and was still waiting when we made the call at 11:18 am. Worst experience ever this is the 2nd time I tried them again to see if theyou would improve. Hint....when someone is placing an order and you know there will be a wait, how about have the meat dropped right then for the customer not after you rang them up and take there money. Had to get out my car at 11:30 am to go inside and ask for a manager nobody did anything all of them looking dumb....then they bring my bag up at 11:33 amvlooking crazy, I had to be back to work by 11:40 am. I want a dame refund!!!!!!!!!!!!!!! $19.98 order# 428763 taken by Idabel H @ 11:09:23 AM on 04/10/2017 @ Panda Express #2479. Wish I could give NO stars!!!!! Just give me my money back, that was ridiculous nobody was even trying to bring out half of the order that was ready, a refund should have been made immediately but wasn't...