Do not order from this pizza restaurant. The first time I ordered from them last month they said it would take 45 minutes. It took over an hour and a half. No excuses. Tonight we ordered a pizza and Stromboli and were told it would be an hour and it was on time, but the delivery person messed up the order and gave us somebody elseās order. The delivery person was very pleasant and we had no issues. I asked the delivery person if he needed me to give him our card information so we could pay for the delivery. He said it had already been taken care of. We later received a call from Gabbieās pizza saying that we had not paid for the pizza order. The phone then disconnected reading ācall failedā. We made several attempts to call back and each time the call failed. Gabieās pizza then called Port Orange police on us. Law enforcement, who have much better things to do than waste their time being a collection service for Gabbieās pizza called the company so we could pay for our order which we did without question. Please note, the officer also had trouble connecting with Gabbieās pizza. The person who answered the phone was very rude and dismissive. If this is what Gabbie's pizza thinks is a priority when it comes to law and order and would call into question our trying to make it right by calling the police their priorities and business practices are completely lopsided. Feel free to order from them but donāt expect reasonable service.
Gabbieās Pizza (owner), while I appreciate a business owner replying to a negative review I found it immensely unprofessional your calling my and my wifeās integrity into question. Your delivery driver did say the order was taken care of when I presented our card. Your delivery driver did not notice the error, I did. I ran out to his car to advise him. I went as far as welcoming him into our home to sort things out. Which he did. He called your establishment from our kitchen. Yes, I had already taken a few bites out of the pizza. My wife realized her Stromboli wasnāt delivered which drew me to try and catch the driver. Yes, we ultimately received our full order and appreciated it. As far as my wifeās phone suddenly ādecidingā not to work perhaps, youāll take the time to visit the AT&T store in the Pavilion and inquire if we had been there since this incident. The representative reset her phone because it kept showing a āNo SIM card availableā error. I left an honest review based upon our personal experience. Insulting a customer is not how you grow your business. A call the next day or so would have been a wiser option. If you care to discuss this matter further, feel free to reach out to me with contact information. Otherwise, my opinion of your business will remain unchanged. BTW, your business makes yummy dishes. Your business practice is all I...
Ā Ā Ā Read moreThis place doesn't deserve the gratification of even having 1 star. I've never experienced such a terrible dining experience in my entire life. My parents drove 45 minutes to have a meal with us before the move away out of state. The first problem was that we sat for 30 minutes and still had not been given drinks and there were only 2 tables including us. When the only waitress finally took our drink order she took mine first and by the time she finished everyones elses she came back to me forgetting that she had already asked and then got the order wrong. Another 15-20 minutes go by before we get our order taken. We only ordered 2 pizza's with very simple requests for toppings. It then took another 30 minutes before our pizza's were even started. She finally brought the first pizza which was only for half our table. When we asked about the second we found out it was just being put in. She said, sorry one at a time. The second pizza finally comes and low and behold ...its wrong. She told us that was how we ordered it and the customer is not always right . She proceeded to bring her ticket and said see this is what i wrote down. I told her she wrote it wrong just like she did our drink order and she told us that Gabbie' s was obviously not the place for us and to hurry up and finish our meal and leave. She said we were not welcome to come back. She then proceeded to walk around the place talking about us in another language. We knew who she was talking about because she was pointing at us. I haven't even mentioned the dirty dishes she brought...
Ā Ā Ā Read moreI ordered pizza through slice at 524 pm and cancelled my order at 808 pm after waiting almost 3 hours for my food to be delivered. I called at an hour and a half to check on my order and was told my food was cooked and would be delivered shortly. They actually attempted to deliver the food at 838 pm (30 minutes after I had cancelled). I called up Mannyās and had 3 hot pizzas and a Greek salad ready in 20 minutes. I got more food for less money too. I probably wouldnāt have even posted a review if the restaurant called me and attempted to make it right but I didnāt even get an apology from them. I cancelled through slice and they were apologetic and issued a small credit to my account. They tried to reach the business but no one was picking up the phone. It was a very disappointing experience. Update since I canāt reply: Slice did not contact me. I contacted slice after waiting the extensive amount of time. My kids were starving and I had to feed them something and had no idea how much longer it was going to take. I was concerned that the food had been cooked an hour and a half prior too. I called at 7 pm to check on the order and was told first the food was done and then that it was in the oven. I really didnāt want to pay $70 and get food that had been...
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