Bagel Gourmet Ole — Restaurant in Providence

This place was ok until today. I heard not so good stories regarding the treatment of certain customers in this establishment but hadn't experienced it until today. They are ok until you have a problem with your order. Called in ordered every morning never had a problem til this morning. Order was repeated back for confirmation. This morning my order was wrong so I went back for them to fix and was told I placed the order wrong (same order every day) and I can pay for new sandwiches and be charged extra for the same sandwiches I ordered for a specific price for months. Also condescending, was asked for the wrongly made sandwiches back like I was asking for something for free. (as I intended to pay for 2 new sandwiches anyway seeing as though I let my daughter take the incorrect sandwiches for lunch). Will never patronize again. Good luck with...

The smell and sounds were all so genuine and rich in culture. Their bagels had their familiar crusty bite but just melted in your mouth once you start chompin' I ordered the Cinnamon Raisin bagel with a Cinnamon Raisin cream cheese spread. And as redundant as that sounds I think the spread fell too short of the markup price just by taste alone. Equally, the bagel was grilles which is a welcomed method of toasting, however, it had the grills residual flavors of garlic, salt, and some other questionable flavors left unrecognizable due to the other sweet flavors. I finished the bagel and spread with a med hot chocolate of SwissMiss and whole milk. It wasn't too hot, so I was pleased I could drink it right away.

Overall 5 stars but the rookie mistake of a not so clean grill set the flavor profile...

My girlfriend and I go here once a weekend for their breakfast burritos; absolutely delicious food, extremely fast service, and the employees are always friendly and get to know you when you go in. After a year in Providence, the consistency for quality food and quick service has made me a loyal weekly customer that always looks forward to the weekend so I can get a...