Fanizzi’s Restaurant - Provincetown, MA — Restaurant in Provincetown

I went to Fanizzi’s during Memorial Day weekend with a bunch of my friends. Not only was I excited because I heard the food was amazing but, the view of the ocean was picture perfect. The service we received was much less than that. Not only were the drinks unconsumable, the food wasn’t prepaired well and our waitress couldn’t care less. We were ready to run out the door but, it seemed almost impossible to receive the bill. Finally, when our waitress came over I explained we would split the bills on to two different cards. She came back with two credit card slips to sign. I tipped 20% because I am a server and I have bad days sometimes so, I get it. My friend, well I don’t think she tipped at all. Later that day I had several different charges posted to my account labeled Fanizzi’s. I couldn’t have been more upset. I understand accidentally running someone card more than once when splitting a bill but, several time! Also, the waitress failed to tell me she made the mistake! Hundreds of dollars out of my account without being told, that’s unacceptable. I called the restaurant immediately. This didn’t seem like a big deal to the manager at all. Ultimately he said, come Tuesday the funds will be deposited back into the account. Well, it several days later and my bank said the restaurant is still holding the funds. I called to speak with the manager again and luckily enough I spoke with the same man who couldn’t care less about the mistake his waitress made. He told me he would call his credit card servicer and call me back. I still haven’t received a call. If bad service , bad food and a great view is what you like this is the place for you. If you rather not get robbed , stay far away from this place. Lastly, they also put the tip on the wrong card.

I had to edit and add to this review because it wouldn’t be fair if I didn’t share the outcome. After posting this review, Paul reached out to me. Not only did he make sure my account was credited but, he refunded me for the initial amount I should have paid for lunch. This was a very nice of him but, I’m a bit curious on why I would have to go as far a putting up a bad review before I get any result. He mentioned the review to me as if he expected me to remove it or take it down. Well, here it is. My...

I was very disappointed with the service at Fanizzi’s restaurant as we went for our last night in Provincetown this past week. My partner Michael, and our close friends went to eat at your establishment on Friday at 8 pm in what started out as a wonderful dining experience that unexpectedly turned south.

We placed our orders for drinks and appetizers after being seated outside when we began to be attacked by mosquitoes. While the server went back to allow us to start eating over the course of 25 minutes, I must have been bitten at least 15-20 times in different locations… my neck, the back of my arms, forehead and around my ankles.

After being bitten numerous times and asking that our seating be changed to indoors, we were told that there was nothing available inside, but noted that a group of three, without reservations, were granted in-door seating. We decided to leave before the main course because the mosquitoes posed an intolerable situation. Upon leaving, my partner, asked to speak to the manager, who was at the host desk to inform him of our situation. The manager appeared uncaring, did not offer an accommodation or even apologize.

I love coming to Provincetown annually because it is one of the places I can rely on to provide great customer service and eat extraordinary meals. Obviously, customer service is not one of the qualities this establishment prides itself on. Just wanted to share my experience at this restaurant. Eliezer...

My sister and I were so excited to dine here for lunch, based on reviews and location. We were greeted by a friendly host who sat us at “the best seat in the house” in the corner with windows. It was wonderful! The restaurant has a relaxed fun vibe and is right on the water. Then David the server showed up. At first he was ok, then it went downhill. I thought that he didn’t like the fact that we weren’t locals, but as the meal went on, he was just as curt with the other diners as he was with us. He clearly didn’t want to be there. The icing on the cake was when he completely disappeared! We went to the hostess stand and asked for our check. I mentioned that David had an attitude problem but received no apology, no comment. Hence the zero stars for service.

The food was ok, but nothing special. Crab cakes were deep fried with a hard crust. The mussels and broth were very good. The martinis were excellent, but the bottle of Sauv Blanc was not good and we left half of it there. I noticed that other diners left nearly full glasses of wine at their tables, so their wine list is clearly in need of an overhaul. I haven’t been to PTown for several years and my sister had never been, so this was a huge disappointment. As we walked through town, we saw many restaurants we wished we would have chosen instead....