Starbucks — Restaurant in Puyallup

Watching your employees yell accross the store to argue with a customer over foam instead of walking over to the guest and discussed the situation. Very unprofessional. On top of that the cashier taking our order, was very unhappy to be at work, and is consistently taking it out on the guest. I was getting my hair done at the Ulta, my hair dresser and I walked over to get coffee and she told me ahead of time, I'm sorry for the way your about to be treated, this gal working is not very nice at all to the guest. And I could not believe the way she did treat us- I will never be buying coffee from Starbucks inside of the Puyallup Target. When my hair dresser warns me, and then to witness it first hand, I was shocked and I was baffled that Starbucks allows their employees to be constantly allowed to be this way to the guest....

The staff is generally friendly however I frequently encounter problems, often the staff is asking each other how to make drinks. I order food and drink they forget to put the food in oven until I've waited with my drink, or the food is burnt because they let it stay in too long. When you tell them about their error no apologies just shrugs as they correct themselfs. Also I was told today you don't sell cream cheese. That is the most absurd thing I have ever been told by a Starbucks employee. And I was told after I ordered and paid then was offered a refund with no remorse. As a customer I only ask that you act like you care when you make an error, a sincere apologies goes a long way to someone who is a frequent customer. Really hope this is helpful to management and not just...

I've been going to Starbucks for years. I normally order 2 different drinks off there menu on a regular basis. Either a white chocolate mocha or a Carmel Macchiato. The last 2 times I have ordered a venti Carmel Macchiato at 2 different Puyallup WA locations.... They sucked!!! Tasted like warm milk... That's it. Unless they changed there recipe or all there people are new and don't know how to make the coffees. I don't want to pay that high price for a coffee that's doesn't taste anything like it should or bland warm milk. Sorry I've always loved Starbucks but lately it's like not worth coming to your stores. Your coffee right now is a 2...