I want to preface this review by saying I love this place. I previously had a 5-star review, because I love the food, the service is always great, and the owner has always been super friendly with us. It was definitely our favorite restaurant in Racine. But after a recent visit, the whole table agreed that there is something that the management/owner needs to hear.
Your spice ranking system is completely useless. It is way, way too spicy for the average person, and it is super inconsistent. I like spicy food much more than the average person, and you can trust me when I tell you this. At this recent visit, the dining experience was essentially ruined for more than half the table by this. They all wanted some spice (not mild), but the levels of spice offered were not acceptable for them, even at the lowest level.
In my experience, the half star is functionally identical to the full star, and this is already way too hot for the average person who enjoys some spice to their food. From there, the levels just get ridiculous and I can't imagine many people at all enjoy them.
I've heard many times now that "if the wife is cooking, she tends to make it hotter." This concept is simply unacceptable for a restaurant. Your food needs to be consistent.
We're also aware that the spiciness levels were INCREASED in recent months. They were already way too spicy before, but this is pure insanity.
I recommend switching to a 5-level system where the first level is far, far less than the current half star. Your menu has several items that should land here (but currently have no stars), such as waterfall beef or the hot and spicy stir fry. For people like myself, this level of spiciness is essentially nothing. However, your current half star completely blows this level out of the water, they're not even close to comparable and there's essentially no middle ground.
This is the one and only glaring flaw to your restaurant. Please fix it....
Read more‼️I wish I could give this place more stars fr‼️The service was amazing and the people here are so nice. While waiting for our food everytime they brought out a dish to a separate table me and my bf asked them what it was because it looked so good 😂(we’re definitely trying the surf and turf next time cus it looked so 🔥). Me and him both got the Appetizer sampler and we both highly HIGHLY recommend if it’s your first time there, and all the sauces that came with it were amazing. We also highly recommend the Thai gumbo‼️ I was not expecting it to be one of my favorite things I ever ordered at a Thai restaurant but the fish on top really sold it for me because somehow it still remained perfectly crispy even when we mixed it in with the sauce. And the pad thai is chefs kiss, just be aware that if you order any item on the menu spicy they DO NOT PLAY ab that spice okay, Just order it mild at first and ask for extra spice on the side if you need too 😭. I made the mistake of ordering my food medium and I even got too cocky and asked for extra spice on the side 🫠. Imagine my embarrassment when the nice woman who was serving us asked them to remake it for me because I couldn’t handle it 🥲. But yes you should definitely go here if you’re looking for a cute and cozy date night spot or just craving some...
Read moreWe ordered the house favorite Curry it was absolutely awful. It had no salt it had no curry flavor it had sweet potatoes, potatoes, carrots, and some noodles looking stuff and it tasted awful no salt. And runny sauce . It was supposed to have coconut milk in but it was water soup with no coconut flavor whatsoever That was the first time we ever ordered from there. After eating at a Thai restaurant in Chicago,we were surprised to see that Racine had a Thai restaurant .So we wanted to try it. The dish cost over $18 after being advertised for only 14 which was a surprise and it was not a bang for the cost, it was a bust. my family and I will never go back to that restaurant again.we were not met with a smile We were met with a frown even though we had ordered ahead and it was just a pickup the waitress assumed that we were going to order and sit. We ordered our food around 7:20, when we found that the restaurant would close at 8:00. So we ordered to go. Don't ever order house favorite Curry if you like your food seasoned and with spice and you want it to taste like Thai food. the food was ready when we got there and it...
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