Chili House — Restaurant in Rancho Cucamonga

A Chinese friend recommended this restaurant to us. She said it's very authentic, so we had to go! It has a great ambience and delicious food. There's definitely a few dishes I had never seen or heard of. The first time we went, we were very adventurous and ordered one of their bullfrog dishes. Everyone loved it. They also have dishes that are more recognizable to American tastes like Kung Pao dishes. Another time we ordered two of their beef soups, which I thought were great! Loved the black fungus...

No service at all. The restaurant owner, the waitress and the chef were scattered in different tables and had their heads buried in their phones while customers were eating. Food portions were ridiculously minimum. Eleven pieces of quarter-sized ribs was $15. 3.5% services charges imposed on credit cards so we were suggested to pay our bill in cash. Not...

Very bad service attitude. They have no waitlist or registration mechanism. When customers are getting more, it is a mess. Arrived earlier but people who were after us got seated first. Even worse was the women at the front desk just asked us but not others to takeout, saying it is not possible to seat us. No idea where this...