We usually come here once a week as a family since it's one of the few places left in the Charles Town/Ranson area that usually has a pretty calm atmosphere. You can always count on great hospitality, the food being fresh, and a place for the kids to play while the adults unwind. However, the last couple times there has been more stressful and had a non family vibe than usual. These last two times there have been 6-8 bosses/upper management sitting around. They make the place instantly feel stuffy and uninviting; especially when they don't even acknowledge customers or associates. I know they have a job to do but to be constantly glaring down at the associates is annoying to the customers so I can only imagine how the associates feel. And forever being in their way by pretty much climbing over them and telling them what to do, while they are already doing it, is the best way you can make someone look like their completely incompetent and drive them away from being a worker at your restaurant. I know most have probably worked hard to get where they are being a suit, and kudos for getting there, but seriously don't forget where you came from! I've been in that boss position. Being friendly to everyone is the first way to make an impression. And working along side your associates is definitely going...
Read moreA good place to stop for comfort food in the Harper’s Ferry Area As of mid-2025, there are over 3,200 Chick-fil-A restaurants across the United States and about 23 in West Virginia. This location is one of those 23. It is about 15 minutes to the west of Harpers Ferry. I have visited many of their locations across several states and I am always impressed with their consistent service, cleanliness, food quality and tea. For me it is comfort food (and drink). We stopped by the Chick-fil-A near Harper’s Ferry to pick up food for a family event. It was straightforward to get to with plenty of parking. The place was very clean and the staff were, as always, friendly. We ordered mac and cheese, chicken strips, brownies, market salads, and tea and lemonade for the group. Everything was prepared quickly when we arrived, with them giving us items as they were ready so loading the food in the car was easy. We originally thought that we ordered too much food but we were definitely wrong as there was nothing left after the event. It was delicious and well received by all of our crew. Overall, it was the pleasant experience that I have come to expect from every restaurant in the chain that I...
Read morei can’t even begin to explain how amazing this chick fil a is. i don’t ever recall a time i’ve been disappointed, even my dogs get extremely excited to go here. the team members are beyond extraordinary, their customer service is 100x better, than anything i’ve experienced elsewhere. the way their team members so effectively meet and fulfill the standards to make sure their customers are satisfied, is honestly heartwarming. i forgot to get my app scanned the other day, and i am very crucial about my chick fil a points. with that being said i want to recognize robert, for taking his time to find my receipt, so i could get those points. the way this made my day!!! my faith in humanity gets restored more and more every time i come here lol. alright so anyways, chick fil a in ranson, nothing can beat it. i just wanna tell them all that they’re doing such a fantastic job!! i am typically not one to write google reviews, but i am literally just that satisfied!!!!! like fr thank you so so so so so much for providing this great service and yummy food to...
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