Let me first say I have eaten here before and loved the experience. But for every glowing review there are also some less flattering. Poor supply situation tonight, we came for dinner at 6:30 and were told they were out of tomato soup (really worth trying if you haven’t already) and we ordered the Chili (very good) and the ten vegetable soup (amazing). But darn, they ran out of French baguettes so we opted for the spotted grain rolls. Upon delivery, however, they regretted to inform us that there were no more rolls either so it would either be chips or apple slices. I give the girl credit for trying, when I asked what about regular bread she said sure and went a came back with one slice of white sandwich bread, cut in half, one half for each of us. You can imagine the wondering going on in my head as to the short supply of everything, is this a sign of impending closure? Are we among the last customers? As if to heighten the paranoia, my dinner companion’s soup was half again more than mine. Hmmm, did they also run out of the ten vegetable soup and gave me what little remained? We decided to wait until the waitress came by again so our bowls would be untouched and she could see the difference for herself. I asked the waitress and she looked thoughtful then disappeared. As she never came back with an answer I guess I will weigh this unusual experience against five previous excellent experiences I have had at...
Read moreAttentive customer service. Great homie feeling. Good food, but a bit on the pricey side. Similar food & experience at Corner Bakery for Half the Price. But, if you live close by or it’s convenient. Definitely hearty food & a great experience. For me to spend 14$ on half a sandwich & a cup of soup is Insane. Beware, getting half a sandwich & cup of soup is not getting you a combo price, they will charge you the full price of half a sandwich which usually is around 7.79$ plus a cup of soup for 6$. You r better of buying a full sandwich for 10$ & adding a cup of soup =16$. So for 2$ extra Dollars you get a full sandwich & for 2$ extra dollars you can get a bowl of soup. I feel that 18$ for a full sandwich & a bowl of soup is still pricey compared to Corner Bakery, but fair. 14$ for half a sandwich & a cup of soup is just insane. At Corner Bakery that would be 7$. & don’t make me get started on their basic tiny half Chinese Salad for 8$. At least the French onion soup was DELICIOUS, so was the bbq sandwich. Their pastry, particularly the chocolate croissant, well priced & scrumptious. & 6 good hot tea options with honey under 3$...
Read moreHorrible service! I always come to this Panera, and they are always nice and greet me. But this time when I came in one of the workers did not greet me and the food was not good. I brought my family to try for their first time & they were not pleased with the service or the food. I ordered my food and asked the lady if she got everything in my order and she even repeated it back to me. I got my order and looked in the bag and I’m missing a whole sandwich. I go to the front counter and the girl who took my order told her manager we wanted a discount when that was not the case. We told her we’re missing a whole sandwich especially when I asked her if she had everything in my order. The manager comes and says it’s not their fault that they got the order wrong and she had an attitude. How is it not their fault when I specifically asked if the girl had everything in my...
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