Dutch Bros Coffee — Restaurant in Renton

Yummy!!! We’ve tasted Dutch Bros Coffee in California, Nevada, Texas, now in Washington. This place is seriously consistent literally everywhere we go. They are really growing too. The staff was very friendly. There was a woman standing outside in the cold and drizzle at 8pm taking our order, we felt bad for her, but when I rolled down the window so she could take our order, she was very upbeat and happy. She smiled as she took our order and told us to take our time. She was very knowledgeable about the menu items and scanned my daughters digital reward card after we ordered.

When we arrived at the window, we were greeted by a very friendly man who was very talkative. He was very friendly and told us all about the upcoming stores in the area, when we told him we were only visiting the area from Texas, he told us about the new stores coming in Texas too. He said he loves his job and talked about how the company looks after their employees and treats them very well. He truly had Dutch Bros Pride, which was refreshing to see.

My daughter ordered the Seasonal Carmel Pumpkin Brulee Freeze, and I had the Pumpkin Pie Frost with Almond milk. Both drinks were just what the Dr. ordered after a long day of touring the city. Absolutely delicious! I HIGHLY recommend Dutch Bros Coffee anywhere you go. They truly have something for everyone, and you won’t be disappointed. Their excellent Customer Service...

They deserve negative stars! Their customer service is a JOKE! When certain individuals work (especially the guy with the tattoos) the coffee is always nasty like he’s too lazy to clean the machine because it’s Friday morning. Then he has an attitude when asking you to fill the cup with milk because he didn’t clean the machine or burnt the shot. He’s incredibly disrespectful too thinking he can talk to people any kind of way. He almost learned this morning that you can’t lol. That’s crazy to me for someone in that kind of service to act that way. He and one other guy are the ONLY ones who do it it’s like they act like it comes from their pocket but when they make the coffees they’re consistently burnt or just nasty, but then they want a tip when they’re not even doing their job. They definitely NEED training. So since he wouldn’t fill the cup up, sell extra milk at this point he wouldn’t even remake it. Idk how they think it’s okay to do that. It’s not like these are cheap drinks they’re $6-8 and even if they were still. So I’ll take a refund now that you’ve wasted more supplies than actually giving me what I paid for by filling the cup anyway 😂 The only normal guy there is the short guy he’s chill and respectful. Some of the girls are...

The kid asked if we could try Dutch Bros. I asked how do you even know about it? I mean it's not in Seattle and the only regional outlets are in far away locales in the outskirts like Renton or Everett or Federal Way. So apparently it's promoted on TikTok and so away we went.

First, you should know that 90% of DB's menu consists of sugar laden calorie bombs, like liquid desserts. Imagine a menu of all kinds of different Frappuccinos. Each drink is something like 800 calories. Coffee takes a back seat here. Actually it takes the 3rd row seat. This is 1 star deducted.

We went to the Renton location. Getting into it was not easy as the drive thru entrance is not easy to find. We drove in past the Popeye's chicken, which seemed like the way to go, only to find we had to go back onto Rainier Ave S, which was completely gridlocked btw so this took about 15 minutes, and into the Wal Mart parking lot from where we could enter the DB drive thru line. I mean signage on Rainier Ave or on SW 7th would've made a world of difference here. This is a 2 star deduction.

The rest was unremarkable, except that the drive thru line moved very quickly and that the service was outstanding, which is the entire reason for all the remaining stars...