Little Caesars Pizza — Restaurant in Richardson

In my recent visit to a local pizzeria on August 2nd, I encountered a mixed experience that left a lasting impression. Upon entering, I waited a considerable amount of time without acknowledgment from any staff. My attempts to catch the attention of an employee were in vain, as I noticed a woman in the back, a black-haired girl with no hat on, seemingly indifferent to the situation. Her lack of concern and absence of a hat raised concerns about hygiene and professionalism, potentially risking contamination of the food.

Fortunately, a young gentleman stepped in, quickly taking my order with professionalism and a warm demeanor. His attentive service stood in stark contrast to the other employee's apathetic behavior. The cashier’s efficiency and pleasant attitude created a welcoming atmosphere that one would expect from a quality establishment.

Despite the subpar service from the woman in the back, the food itself did not disappoint. The pizza, in particular, was well-prepared, with the cutting done perfectly. However, the excellent work of the kitchen staff and the commendable effort of the cashier were overshadowed by the lackluster attitude and questionable hygiene of the black-haired girl.

In conclusion, while the food and the cashier's service were commendable, the behavior and hygiene of the employee in the back significantly marred the overall experience. It's unfortunate that such a promising dining experience was tainted by these issues, and it's this aspect that would make me hesitant to recommend...

This location is very rude and untimely. I placed an order for two sets of puffs and proceeded to the store. I figured I’d have a wait since I had just placed the order. When I arrived, I waited a few minutes and then went in just to let them know I was here. After about 15 minutes I went back in and asked if they had gotten started because at this point it had been almost 20 mins and it still hasn’t said it was in the oven. The girl at the desk seemed confused and quickly dismissed me so I continued to wait. 20 minutes go by and I go back in again asking about my order. She said only 1 was ready and not the other but I could see from watching as I wait that they were giving puffs to Hispanic customers. Not that their ethnicity mattered to me but it seems mine mattered to them. There were other people of color and even a white guy that had been waiting just as long as me. But every Hispanic person came and went in a timely manner. After waiting an hour I finally received EIGHT PUFFS. I asked to speak to a manager but even there was a wait for that and I was over it. This place seems to only be a good choice for you if you speak Spanish or are Hispanic. Very racist and rude in my opinion. I won’t be back to this...

They shoved 3 of my pizzas in the same pizza portal and since that was more than can ideally fit in one slot, I struggled getting my order out. I asked the employees for help, letting them know that I couldn’t get them all out and they just stared at me to the point where I felt like I could hear their blinking and vacant stares. So at this point I just struggled with the pizza boxes for another few minutes while just being watched by the employees to the point where I broke my freshly done nails. Now look, they’re nails whatever right? Not that big of a deal you’d think, but I just got them done for my grandmothers funeral in her favorite color so that was the last straw for me. I attempted to ask again for help and was again just met with a blank stare before they just up and walked away from me. It’s Little Caesars so I don’t expect a lot, but some common human decency...