Velvet Taco — Restaurant in Richardson

08/09/2025 Update - "Can you please reach out to us so we can look into this further and make things right?" How about an email address, link, phone number, or other method to reach out to you. I posted the review here. That's me reaching out. Beyond that, you haven't given me a way to reach out, and I don't think your intent was to make the experience worse, but you kind of did. Give me another reply with the contact method, and I'll remove this part of the review.

08/07/2025 Update - tonight's meal was extremely delicious, and the presentation was probably the best I've seen in a few years of eating here somewhat regularly. Bravo!

2 stars for Atmosphere = Velvet Taco REALLY needs to figure out a way to get people their orders that doesn't involve yelling over the intercom, hurting customers' ears, and totally interrupting conversations. VT has a great atmosphere that is more or less ruined by names being shouted out every 90 seconds. Fix this, please!

I've eaten here many times before and have always enjoyed the food. Today I decided to get the chips and salsa to share with the table. I can't fathom how a restaurant chain that has such amazing tacos has such horrible chips and salsa. The chips tasted stale. And the thick, hot salsa was the worst thing I could imagine - especially with 100+ weather outside. Really, really hope that corporate sees this and undertakes an effort to replace their chips and salsa. Otherwise, that's definitely the last time I'll order those.

Also, for 1:00 (tail end of lunch hour), the tables inside were in desperate need of being cleared and wiped down.

My previous review was 5 stars. Really hope my next visit returns this to at...

Buckle up.

As of Wednesday (01/15/25), they have changed their menu and NOT for the better. I'm one of their biggest fans with many free rewards for my patronage, and I have never touted as many eating establishments as I have Velvet Taco, however, there are very few taco choices left, maybe two per category--and ALL my favorites are gone: Sweet Crispy (Thai) Shrimp (so sweet and spicy!), Cuban Pork, Picnic Chicken, Cordon Bleu, to name a few. They're going to "bowls", but haven't replaced the missing tacos with bowl variations. I, personally, am not a fan of bowls--of any kind, anywhere. They are SO wasteful. How many times have you left a restaurant and seen all the bowls left on the tables FULL of wasted food? Usually the unhealthy "fillers"--lots of rice or noodles. In this day and age of social consciousness for starving countries around the world, who wants to see that? In this day and age of healthy eating options, who chooses to fill up on empty carbs (usually left behind to waste anyway)? As for the other options I tried tonight were the Elote and a margarita on the rocks. Now, initially, I thought the corn silk threads in the Elote added a quaint charm, but over time, grew weary of the corn silk stuck in my teeth (even though the corn was canned). You'll be happy to know they've changed that opting instead for a much cheaper, poorer quality of canned corn. The margaritas (which were made with a mix), were pretty decent for a fast food drive thru. They've opted instead for a much cheaper, poorer quality mix (sensing a trend?) which I find barely palatable and disgusting.

It's Velvet Taco--not Velvet Bowls. I'm so...

Nestled in the heart of Velvet Taco's menu are two tacos that redefine the art of taco-making with every bite. Imagine biting into the Spicy Paneer taco: as you take your first bite, the flavors dance on your palate. The spiced paneer melts into a creamy raita crema, perfectly balanced by the freshness of Thai basil. Each bite is a journey through layers of spice and coolness, wrapped snugly in a soft flour tortilla that cradles every nuanced flavor.

Then, there's the Beer Battered Cauliflower taco, a crispy revelation waiting to be savored. With each bite, the crunch of perfectly battered cauliflower gives way to a creamy embrace of queso blanco and a zesty kick from Texas Pete's sabor sauce. Topped with avocado corn pico and a delightful sprinkle of candied pepitas, every element harmonizes to create a symphony of textures and tastes in your mouth. Enclosed in a warm flour tortilla, this taco is not just a meal but a sensory experience that leaves you craving more.

Velvet Taco doesn't just serve tacos; it crafts stories of flavor that linger long after the last bite. Whether you're a taco aficionado or a curious foodie, these creations promise an unforgettable culinary journey that celebrates creativity and boldness...