Dining at Prairie House Brewery was particularly a disappointing experience. When approaching the entrance we were greeted rudely by two unorganized arrogant female servers. We were given two choices, wait several minutes or choose to go somewhere else. My boyfriend and I decided to wait since it was our first time coming to the brewery. Later, the server finally granted us a table after several minutes of patiently waiting, she handed out a sticky menu and persistently asked us to give the menus back as if we weren't. Of course, without hesitation, I'd handed it back. No need for a dirty menu with no use for it. The female server who was a tall, skinny white lady, with light brown hair, about 20, was hostile, made rude remarks about customers, and seemed agitated about serving us overall. The dining options were rather bland and generic. Common American dishes like the greasy burger my boyfriend ordered and regular tacos I accepted. Drinks were watered down, nothing out of the ordinary. Not what you expect from a high-class restaurant. The property is located at The Rock River near a dock. One unique aspect of this property is the landscape. In my opinion, the view is fairly decent but overhyped, as goose pellets flying overhead. My first dining experience was seated outside but my second was indoors. During my indoor experience, we received a pretentious server, who served us egg rolls with hair inside. Absolutely disgusting and neglectful food handling! We spoke to the cowardly manager after several minutes of waiting, handing us an empty gift card, supposedly with the amount we paid for the egg rolls (little did we know at the time), which was insulting and careless to do. Even the customers who were dining made odd remarks, offended by people speaking Spanish. Well, they clearly haven't been to Europe where people speak five different languages. They'd probably have a heart attack hearing them. Maybe they should learn Spanish and not stay ignorant, the world is diverse. I'm working on my master's in Language Technology at a European University, so hearing a loud conversation, by Americans, feeling insulted because they don't understand a language is quite vexatious. In conclusion, this brewery is commonplace with regular drinks and insipid meals. Clearly, they need to work on customer service. The servers are a headache to speak to and the manager is a charlatan. I've never received such bad service from any restaurant until coming to this brewery, high class or not. Overall deserves 0 stars.