Unfortunately my visit to Rockford Roasting Company fell short. The coffee shop was in a convenient location with plenty of parking around. I really liked the look of the coffee shop too and they had a good variety of available drinks. The downfall started when it came to actually ordering and getting our coffee.

We showed up and only had 2 other couples in front of us. One ordered, paid, and sat down. As the second was ordering the cashier (rather than one of the other 2 workers standing around) just walks away to tell the previous one that a drink they ordered actually wasn't available. Eventually it gets to us and we begin to order and the cashier walks away in the middle of our drink order to ask a coworker a question so we have to start over. After the first drink order she walks away again and said she isn't actually sure if they have that either and had to check. While waiting for our drinks we kept looking up there and often the 3 workers were just standing around talking when there were still drinks to be made and a few more people in line. We also saw multiple parties walk in and leave after standing in line for a few minutes without the line moving at all. The two couples who ordered before us both had a question and asked one of the workers who had no idea how to answer. We got our cold brew after about 5 minutes which isn't bad, but they didn't know if they actually put the syrup in it or not. It somehow took another 20 minutes to get a latte.

To me it seemed like nobody had any idea what they were doing. Overall the coffee was good, but by the time we left we had already decided we likely wouldn't be back.

Pro:

• Good coffee
• Nice location

Cons:

• Workers
• Time it takes to receive drinks