Starbucks — Restaurant in Rocklin

This Starbucks has a bad habit of messing up orders or crossing orders. I ordered a Carmel brulee frappacino with white mocha, the first time I ordered this here they put in regular mocha(this is the second time they put the wrong shot in) which made my drink taste gross. Was already on 80 when I realized what they did. The next day they ended up mixing up my frapo with the ingredients that the person I was with wanted in their drink despite the order being correctly printed on the cup. This particular person likes lots of carmel drizzle so I ended up with a frap. That was more than a quarter cup Carmel drizzle. Again was already on 80 so I couldn't go back and just decided to get off the Loomis exit to buy a new drink. The amount of money I have spent on correcting their mistakes is disgusting. I won't go back to this location, I gave them a few opportunities to get the order right only because of the drive-thru. I would suggest they don't get high on their own supply (lay off the coffee!!) And take the time to read the side of the cups. It will make all the difference when serving your guest. Also for some reason the person I usually go to this location with always complain s of their coffee tasting burnt and nasty. I don't know what they can do to not burn the coffee but it would be nice if they attempted to...

This location is great. I attended this Starbucks regularly and the baristas are friendly and welcoming. However, there is a young female barista there who sings while she works. I won't say her full name but it starts with an A. I've seen her patronize her co-workers (they're new), make hostile remarks and shame others for making simple mistakes. It wouldn't shock me to smell alcohol on her breath for how aggressive I've seen her. I've seen her in this state of belligerence on several occasions, so I know she wasn't having one bad day. I even asked another one of the employees why she's allowed to work there, and they told me that she doesn't act that way around the manager. My niece worked at Starbucks and she explained to me that they want to provide their employees (or partners) with a welcoming atmosphere, so I'm sure something would be done about her behavior if the manager were to find out. I really liked this location until she showed up. The way she treats the other baristas makes me uncomfortable. I go to the Starbucks closer to the college now to avoid the awkwardness of seeing another person...

I frequent this location often, and I typically enjoy my time there!BUT, this morning I was very disappointed when I got there.... there weren't any other customers waiting, but about 2 min later, two other customers walked in and were greeted right away by a staff member who asked if they had placed an order ahead on the app, or needed to order in person..... I was ignored for about 10 min, until the same young lady asked if an order was mine(I replied no), she then walked away again....... so I waited about 5 min more, until Jeffrey(I hope this name is correct) said hello(he is always so kind) to me by name and handed me the milk I ordered... yes I was only waiting for a tall cold milk..... I'm not one who typically writes comments, even if I have a bad experience, but I felt it was necessary, since I order from this location almost daily before I get to work, and I'm always patient and kind... I hope next time will be a...