Dunkin' — Restaurant in Rogers Park Township

Health Hazard Alert: Shut This Place Down! Absolutely disgusting experience. This place is rat-infested, filthy, and completely unsanitary. The staff provide terrible customer service and clearly don’t care about cleanliness.

The worst part? A homeless woman defecated on the floor. Instead of closing to properly clean and sanitize, they just blocked off the area and kept serving food like nothing happened. People were still ordering while feces sat on the floor—unbelievable.

I immediately canceled my order and left because the entire serving area was unsanitary. As I was leaving, I even saw a rat. This was my first and last visit. The health department...

Absolutely terrible customer service! Went there this morning to get a couple bagels. The girl behind the counter told me that she could not give me any bagels because her co worker needed to go on break so they were not serving any breakfast, only coffee and donuts. She would not even take the time to toast a bagel. I told her to just give me the bagels and I would toast them myself. She just stared at me and rolled her eyes. She was rude and did not seem to care about the customers there at all. To top it all off, when I got home the cream cheese I asked for was not in the bag! I like the Dunkin brand but I will never spend another dollar at this...

I come to this Dunkin every morning , and Today i go in and I asked to change my Order from the Online app and the Manager was not willing to help m eat all he had a attitude and was like it nothing he can do i stood in there for 15 min for them to tell me they was out of croissants would I like a bagel .. I said yes then Had to wait another 10 min for my sandwich for the last 3 Years I been going to this Dunkin and I've seen them go from manager to manager but this crew from this morning 11/9/18 8:30am has been the worse I've ever encountered I will Never go back there again I guess I'll head to Starbucks...