Subway — Restaurant in Rogers Park Township

i normally come in here almost every day after work. the food isn't exactly amazing, but it's subway, it never is. today go in after placing an order on the app as always and they tell me i can't have the drink i paid for because they're out of the specific one i selected. fine, but then they tell me i'm not allowed to have a DIFFERENT drink at the same price and try to claim i didn't pay for it, even though the charge is right there on the receipt. i have insist repeatedly that yes, it's right there on the receipt, i paid for a drink, and if they don't have that exact one then can i PLEASE have a different drink. needless to say i'm finding somewhere else to go daily...

The restaurant is very clean neat and comfortable. The lighting is super and the decor is cheerful and positive. The staff have worked here for a long period of time. Some over 5 years which indicates ownership treats them well. The quality of the food is consistent with Subway's reputation. The pricing is fair in they offer daily deals however the prices increase steeply for primer sandwiches which one can easily buy at a lesser price through the deli.at...

I come here usually on Thursdays around noon. Staff is always really friendly, asks how everyone's day is going, I see them waving to people outside. Clean, and if the line gets to more than a few people, someone always comes out to make sure people get expedited service.

Edit: 4 years later and still some of the friendliest service I've ever encountered. Please patronize this establishment if you...