Leftys Cheesesteaks, Burgers & Wings — Restaurant in Romulus

On March 9, 2022, I placed order online around 1:50pm. I went inside to pick up my order when i was greeted by Laura. She stated she didn't receive my order and I have to cancel it online. However, I couldn't cancel my order and the payment already went through. So, I perfer to get my money back or proceed to making my food. Laura told me, she couldn't do that and I have to figure out how to cancel it online. I ask to speak to management, that went I spoke to Hadi. I told him the same scenario and Hadi suggest I call the company that handle the online order which was doordash. I was having trouble of getting a hold of doordash. So, Hadi finally suggest that he just make the food. As he was cooking the food, the order pop up on the tablet. I finally receive my food. As Hadi was giving me my food, he offer a cheesecake, I decline. He kept forcing the cheesecake at me, I said No about 3 more times. I am at the door leaving and he proceed to walk around the counter toward the door, he literally forcing me to take the cheesecake. I had enough and wanted a refund. That was pass passive aggressive. That was unnecessary situation that could have been avoid and...

My first time here I ordered the 8” Lefty’s Cheesesteak. The taste was “good” but only because it was nostalgic of when my mom made me Hamburger Helper when I was child. The texture is anything but steak. It was more like ground beef. I could hear the chopping of the spatulas on the griddle and it sounds excessive. The Cajun fries are WAY over seasoned and I had to take a drink after every bite. Some of them are so over cooked they’re too hard to eat and have to be put aside. The staff was very friendly but after I gave my name and placed my order I stood there waiting for what was supposed to happen next. I told the cashier it was my first time and after I paid I had to ask her, “Do I grab a cup? Is that it?” She kindly said I could grab a cup, but gave no indication of how long it would be until my order would be ready. I assumed most of the other customers were dinning in, but everyone seated was waiting for their order just like I was. I waited about 10-15 minutes for a sandwich and fries. I likely won’t be...

My first visit to a Lefty's & I like it. The service was super friendly & quick. The combinations available, plus any personal spin you put onto them, is great. Not a fan of the lettuce or tomato on this type of sandwich but it's there if you want it. The amount of cheese is - similar to a competitor's version - lacking, in my opinion. It's a cheesesteak, people! With a cheesesteak, I want meat, cheese, onions, peppers, mushrooms and a hoagie roll holding it all together. Jalapeños or pepper relish are a nice addition. I had the spicy chicken without tomatoes. The shredded iceberg lettuce just makes a mess, honestly. It does hide everything under it though. Next time, I'm dropping that as well. The price is a bit much. Almost $14 for an 8" sandwich? For a foot-long, sure, but this should be closer to $10. Oddly, they have a huge selection of cheesecakes available, whole or by the slice. Unexpected. The boxes for the sandwiches is 100% recycled material. I like that. Good enough to give them...