Nekter Juice Bar — Restaurant in Roseville

As much as I used to love this place I'll have to say I've come to hate it now. This location is horrible. As much as I am sure they are sick of me complaining about my messed up orders I can guarantee that they're not as sick as I am of the constant messing up of my orders. The incompetence has become extremely ridiculous. The same rude and disrespectful girl has messed up my order so many times it's not even funny anymore. When I try to address it with her she likes to get argumentative and not fix my order or replace it like she should because she can't make it correctly. When I call for the manager I either get no response or no refund and just some Stars added to my account but not what my order was worth. I'm trying to be healthy and this is the only nectar juice bar in my neighborhood or I would have stopped going long ago because they are so disrespectful and can't seem to make an order right. Not only have they messed up my order order multiple times but I get the same thing every time and they mess it up multiple times every time the same exact way. It's ridiculous and seems intentional at this point. I'm already paying an overpriced amount for my items and I don't think it's unreasonable to expect them to be made correctly or replaced when they're not. If you want competent friendly courteous service I wouldn't suggest going to...

Do NOT GO TO THIS LOCATION!!! I have horrible dietary restrictions so I do smoothies a LOT. This location used to be good but in the few months they are garbage. ZERO CUSTOMER service, wrong orders, smoothie orders taking 30 min. Call ahead orders just not done. I emailed their corporate customer service and they were VERY uninterested in making anything right. Today I ordered 35min ahead of time and only had a few minutes to grab the order. First off i stood at the counter being ignored by all 5 employees. 9ne even walked up to the counter, looked at me then walked away. I finally spoke up loudly and they were all annoyed that i bothered them.. Of course the drink wasn't ready (or even started) so I asked for a refund. Their manager Andrew never apologized or offered the refund. I had to demand it from across the room. He never even spoke to me. The girl next to him yelled that it was being done. Get back to my office and check. No refund. I called and they said it will be 24-48hrs. This...

I honestly LOVE Nekter for their bowls and smoothies but their customer service needs some major work. Over the last 6-9 months I’ve put in 3 inquiries; ONE of which I actually got a response but the issue was not resolved. If you order for delivery using the Nekter online delivery and don’t receive something you paid for, consider that money gone for good because they’ll never respond back to make it right. What finally made me never want to go back was the service I received at the Roseville store. We waited 45 minutes for 2 bowls and 1 smoothie, and one of the bowls was done incorrectly. The guy was super rude about me asking for him to fix it. PLEASE HIRE PEOPLE THAT CARE. I really want to love you but it’s not...