I was very excited to try this place out, but was sorely disappointed. First, I was seriously craving an "everything" bagel, but they were out of them (it was only noon). I settled for a breakfast sandwich on an onion bagel. I had also ordered a decaf mocha latte, but when the order came up, they had forgotten to make it, so it was delayed. Then they told me that they have no decaf beans at all and that I could just have the regular decaf coffee if I wanted, or I could go across the way to the Peet's Coffee, yet somehow they had rung me up for a decaf. I opted for the caffeinated version, but when I got it, it was barely luke warm. By that time I was kinda of fed up and just got in my car to eat my sandwich. It was too cold to eat outside that morning. I had been looking forward to dining in and relaxing while reading my book, but despite almost every other restaurant being open for inside dining, they are not. One of the workers said he's been tellng his boss they need to get gluten-free breads and decaf beans, but no luck so far. He did offer to reimburse me for the coffee. Also, the person taking my order was not personable at all and acted like she could care less about serving me, and one of the workers handling food was not masked. Pretty disappointing overall, and there's really no reason to go back. But, it would be great if they could make improvements because there are very few places like it in that section of town by Top Golf. I'd really like to see them flourish and be a credit to that new...
Read moreI’ve been here several times and always a long wait (more than other Noah’s). Today they had NO bagels at all except jalapeño and blueberry at 10:30am and kept a full line of people waiting without saying anything. All staff was very dismissive and several customers waited a long time for DoorDash before being told “I just cancelled all the DoorDash orders”. No apology for wasted time.
I understand things can happen and I try to be understanding with supply issues or staffing shortages but . . . 1) Noah’s bagels having no bagels is not good 2) if you’re going to underdeliver on product, you should deliver on service - a sign on the door or a polite announcement to the line saying out of bagels. This was not a crew of new employees. I’ve seen some of them before. Every time I come here I get “your annoying me” vibes. And this location never reopened the dining area from covid shut downs. Nothing says - we don’t like customers more than a dining room with tape all...
Read moreThis location is an absolute disaster. The dining room is still closed? If you don’t want people in the store just say that. Don’t use the pandemic as an excuse. Every other eating establishment has indoor dining. I ordered through the app and showed up 10 min later. Food was ready. I ordered two large drinks and they were in medium cups, not labeled (as they were two different drinks). I asked the woman behind the counter and she she said they ran out of large cups and so they gave me medium. So had I not said. Anything they were going to just let me walk out without saying anything about shorting me money? The cold brews were suppose to come with cream in them (did not know until I got back home). To top it off the employees are just yelling and laughing and blasting music and can not be bothered to help anyone. They were annoyed that I asked them a question about the order. Bagel sandwiches were also not toasted.AVOID THIS LOCATION...
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