My husband always buy Gyros from here and we had never had any issues with the man who I assumed was the owner and I’m still not sure if he is or not. On April 17, 2024, I went in to buy food and it was a kinda heavy set lady working the register, she started out okay, I had my husband on the phone to make sure I ordered the food how he likes it, I told her what he said and the cook showed me how he was preparing a second order, I told the cook I wanted my order prepared the exact same way. The lady working the register heard and saw the cook talking to me and never said it would cost more to prepare it the way I wanted it, if she had I would have paid it with no problem, instead she must have told the cook to prepare it the way they prepare for the amount I paid. When my husband opened the plate it was prepared all wrong and he couldn’t eat it. He drove back to try and get it the way I asked for it to be made in the first place because he couldn’t eat certain items on the Gyros, the lady was so rude and she never apologized or tried to make the situation better in any kind of way I was on the phone with my husband when he went back and she tells him she doesn’t know what he wants her to do because it was prepared the way I told her, the cooked must have been afraid of her because he never said anything when my husband was trying to get his food the way he wanted it fixed. I paid with my card so in order for her to even try to fix it the way he wanted I would have to come back to the restaurant and pay more money so it could be put on my card because he left home immediately and forgot his wallet. The woman working the register is a liar and has very very poor customer service skills. I gave them a sad face on the rating system I got in my email from my receipt and she responded back immediately telling me I got what I asked for. I will never buy anything else from there again, especially with her at the register...
Read moreI've never been a fan. Too expensive and subpar gyros. But the most recent (and last) visit was not my choice. From the minute we stepped up to the counter, it was a joke. It was my girlfriend's first time so she asked the man who, I'm guessing, is the manager (tall white man), what the gyro platter consists of. I'd had it before so I already knew. He told her it's two pitas and fries but there's really only enough meat for one adult and maybe a small child. Outright lie. We always split a plate or platter because it's more than enough for two. He kept insisting we'd be better off getting two gyros and two fries. I ordered the platter. He asked for a drink order and she looked to me and asked "probably one?" I don't drink when I'm eating but she always needs a drink or at least a cup of ice. He interrupted our conversation before I could answer and said "we don't allow drinks to be shared." Never mind that I didn't want anything to drink but even if I did, I'm paying whatever amount it costs to consume one cup of soda and he feels he has the right to tell me what I can do with it once I leave? She was incredulous and let out a "what?" to indicate it. He then explained that it's the owner's rule because, I kid you not, this is straight from the horse's mouth, "construction workers come in and get one drink and then just pass it around the table and then refill it." Yeah. I can definitely imagine four grown men sipping out of one straw on a styrofoam cup of pink lemonade. She was still considering when I flat out said "no drinks at all." The gyro was bland and not worth the money charged. When we both finished and left the restaurant, there was still enough meat in that container for a small child. For the price we paid, I would definitely go through the hassle of wasting the gas, going to an ATM, then driving to Broadway to get a way better gyro at "cash...
Read moreWhat an incredibly disappointing experience. It has been a while since being able to treating myself to a great Yeeerro. Drove by and Thinking by the looks of things, this place had the goods. How wrong was I, opted for a gyro plate and Greek salad. I was told they were out of Tomatoes. I thought, “ well that’s disappointing,” little did I know that the disappointment train was rolling into the station... So I asked for some additional Tzatziki sauce. I was told there would be an additional expense associated with my request, so being a comedian I said,” do I get a discount for being Tomato free?” The look I got was priceless but he was accommodating. The aroma was awesome on the way back to the house. Little did I know, the disappointment train was hot on my heels. I dove into my Yeeero and instantly stopped dead in my tracks with the first bite, something was just wrong, the flavors didn’t match the aroma. Tzatziki sauce??? Might as well have been just plain yogurt. I was looking for that 1960’s Batman moment when the bangs and the pows would be present. What a sad, sad experience. One that warrants avoiding this place...
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