Cheesesteak House — Restaurant in Rowlett

Today was my second time to visit Cheesesteak House, and Rowlett. Both times I had the Cheesy Cheesesteak and was not disappointed. I didn’t make it a combo, which adds fries and a drink for an additional $3.69. Photos for both visits are added to this review.

The customer service from the gentleman in the front was outstanding! Seriously, coming back to check on how things were with all the customers, remembering my name, clearing the tables and cleaning each of the sauce containers, super friendly. He just gave the vibe that he is running this ship, and in control, in a good way.

On this most recent visit, when I first walked in, there was a obvious sewage smell, which is the last thing you want in a place where you’re eating. The closer I got to the cash register, the stronger it got. I was tempted to turn around and walk out, but fought through it. I’m certain this is something that is a landlord/building issue, not something that Cheesesteak House is responsible for. Please have the landlords get this fixed soon.

I loved that they had Cajun chef hot sauce. Wish they had Coke products instead of Pepsi products, but at least they had a Big Red Mountain Dew. It would be nice if the ranch were homemade, instead of from the big bottle.

The only other thing I would love to see different, but since this is a franchise, I’m certain this won’t change. They are very close to having an authentic “Philly Cheesesteak”. It’s definitely the best one around, but if you’ve spent any time in Philly, and you’ve been to Pat’s, Gino’s, or Jim’s (amongst many others), if you know, you know. The WHIZ is really the only thing missing that was in this thing over the top. Replace the American cheese with WHIZ, and I believe you would have it! Of course, this is Texas, and not Philly, so I guess this could be a Texas version of the Philly Cheesesteak, but seeing that, so close to the real thing, it puzzles me why you wouldn’t just duplicate the original one. when it’s so easy to do.

I gave five stars for the great food and for the outstanding customer service! Thank you to the man up front, who provided a welcoming experience and conveyed appreciation for his customers! It was an overall, unexpected, great lunch...

OMG where to start!!! Great vibe and the yellow and orange colors were a plus as they are my fave’s. We ordered: Cheesey cheesesteak and the pepper steak cheesesteak : absolutely delicious, flavorful steak, soft bun, perfect amount of cheese and the peppers on mine were grilled jalapenos and banana peppers, perfectly grilled. I prepped several napkins thinking this was gonna be messy. It was not. Bread to meat and cheese were all very proportionate. Fries were well seasoned and had a nice combination of crunchy and soft fries. Onion rings were delicious . Well seasoned as well and had the perfect bite to them. They have several homemade sauces: ranch (yum), a mayo/pepper one (nice smoked flavor), another red one that my spouse ate on their fries, rings and sandwich (so it must have been delicious) and then a honey mustard (we didnt try this one, but with the others tasting amazing, i bet it was good). We got there around 1230, a couple tables already taken up but by the time we left, i think they had a full house . We will definitely be back!! Awesome little joint with amazing food and the cashier working was super friendly and checked with all the tables, on how everything...

Our first time coming to cheesesteak House was a very good experience. Robert that worked there treated us like family. As they were making our cheesesteaks, I asked if he could add on additional Toppings that I saw while looking over the menu. It didn’t bother him at all, and took care of us with a smile on his face. It was such a good experience, even though we had our food ordered for to go. We decided to stay and eat there while watching the rest of the football game. It’s a nice little cozy atmosphere especially if you like going places to watch the game. And the food was a 10 out of a 10. Even their kids cheeseburger looked amazing and it was perfect size for a kid. we got the pepper cheesesteaks And they were phenomenal. My husband was full, but still kept eating it because it was so good. All around I don’t have one bad thing to say about this restaurant and Robert really made it the great experience that it was. There should be more employees like him in the world today, but unfortunately, there aren’t. He was genuine. You could tell he wasn’t having to force a smile on his or just “doing his job.” I recommend cheesesteak House in Rowlett and don’t just get the food but...