Taqueria Roberto Jr — Restaurant in Sacramento

I used to go to this place 3-4 times a week. At least twice a month I was bringing the staff where I worked or ordering our lunch from here. The customer service was great. This was when Angel and a couple of the other workers were there. I started back working in the area recently and thought I’d start back going. The customer service is trash now. One of the new lunch workers (I didn’t get her name) had a bit of an attitude but I was like ok I’m going back again because this isn’t the norm for them. Then she was snarky again. The last time I went there (a couple of weeks ago - spending my hard earned money) they left something off of my order so I let her know and then she started speaking in Spanish condescendingly when talking to the kitchen and even calling me girl and clearly I’m older than her and it was meant to be disrespectful and the owner just carried on as if this is normal. I didn’t let them know that I understood what she was saying but I’ll never give them another dollar, ever. I hate that I introduced so many people to this place. I’ll do my best to reverse the good advertising that I did...

My partner and I have lived in Sacramento for several years but hadn't found a go-to authentic Mexican restaurant until the day we tried Taqueria Roberto Jr. They have the best breakfast burrito in all of Sacramento! It's loaded with potatoes, eggs, and your choice of meat. I'm a huge fan of carnitas, but it can be hard to find good carnitas. At Taqueria Roberto Jr. the carnitas are tender and savory. And to top it off, they have a spicy and tasty salsa de habanero that brings it all together. We've tried other breakfast plates, their giant quesadilla, and flan. Every dish has been excellent and affordable.

The restaurant employees are welcoming and courteous. There are always good options for seating. The ambiance is calm with Mexican music playing in the background and a TV broadcasting Spanish television with the sound off. The location is convenient--in the heart of a shopping plaza and next door to a Starbucks, in case you need a coffee fix.

We're looking forward to trying more as we continue to order from this...

The food here is just decent, but not outstanding. Unfortunately, the service at the register brings the experience down. The cashier does not speak English (for English speaking customers) well enough to handle transactions, which has led to confusion with money—something that should never happen. In addition, her customer service is poor; impatience and unwillingness to accommodate reasonable requests make customers feel unwelcome.

When the food is only average, excellent service and accuracy when ringing up is definitely needed to keep people coming back. Without improvement in these areas, this restaurant may struggle to retain customers.

Also to add, the runny watery guacamole is becoming too common at these Mexican restaurants, what ever happen to mashed up avocados, the watery guacamole is...