McDonald's — Restaurant in Salisbury

I visited the McDonald's restaurant to obtain a quick meal for my children. Upon entering, I noticed a sign indicating a 30-minute time limit for lobby usage, which I found somewhat impolite. Proceeding further, I encountered another sign regarding bathroom usage. When I reached the cash register, I was informed that $100 bills were not accepted, which I found puzzling considering the potential for customers to spend a significant amount at the restaurant.

The overall atmosphere was rather unpleasant. The individual taking orders at the cash register seemed to have difficulty understanding English and made several errors in processing my order. Despite my efforts to repeat the order clearly, the order was still incorrect when I went to collect it. The cashier's response was that I had not been charged for the incorrect item, which did not address the underlying issue.

In my opinion, the customer service at this McDonald's restaurant requires significant improvement. The staff members were not particularly friendly or helpful, and this experience stands out as one of the worst I have had at a McDonald's restaurant in a considerable...

So I just left McDonald’s literally like 15mins ago , I ordered a pack of cookies , when I got them I bit into one and it was cold and hard(the time on the sticker was an whole hour ago) so I asked for a fresh pack .. While I was waitin for my new fresh pack of cookies , I realized they gave me the wrong drink smh , just when I was about to go inside about 3mins later the nice older lady came out and brought me my cookies , I told her I got the wrong drink so she went back and got me the right one(bless her heart) she came back and gave me my right drink and just when I was about to leave another crew member came out to my car and handed me a bag of cookies when I already had my new fresh pack so I took them anyways .. when I opened them I seen it was the same old cookies I received at the window the first time with the same one cookie I bit. WOW ! I come here EVERYDAY and this...

Being so close to this McDonald's, you would think more times than not that your food and service would be excellent but after our last few trips we have decided to take a break from this McDonalds. As a family of five, I know it's maybe a lot to ask for your order to be right but having experience in customer service, it's the small things that people appreciate. 90% of the time when I order a happy meal, they forget the drink. I ordered 4 fries and one was completely upside down and they were luke warm at best. The triple cheeseburger was basically smashed. They also provided usbwith no sauce and all together we had 26 nuggets. As a whole, the whole fast food experience seems slower and less customer friendly. I'm not one to just say negative things, I truly wish for people to see this and want to do better. We won't be back anytime soon so I hope if we do come back...