Was excited to try the place out after many years of not coming here. Food came to us cold and tasted old and reheated.
And no, it was not a busy night. We went in the day during the week, there were a few tables but that’s all. The waitresses are lazy, gossiping with friends or twiddling their fingers while ONE waitress tries to serve all of the tables. Looking over to the kitchen, I could see the window was FULL with THREE ROWS of plates of food waiting to go out. No wonder our food was cold.
Food came out pretty quick so I was surprised that it tasted cold and old. Again it was probably stale food that was reheated.
We had three different servers and none of them checked on us, one brought us our drinks and quickly walked away. Another brought us our appetizer and again quickly walked away. Then same deal with our entrees. We had to keep flagging them down to ask for condiments, refills, etc. since they wouldn’t give us the chance when they came to our table. Messed up our order also as I asked for the toppings on the side and of course it was all on there.
Meanwhile the menu pricing is messed up because you can get a kids burger for 7.99 and it will come with fries/tots but the 1/4b burger is 9.99 and you have to pay extra for any fries or tots. Like what?
Ordered some nachos with beef and instead of ground beef like you’d expect it comes out with chopped steak but the steak tasted rancid and the beans were funky. The nacho chips were dark orange like they were burnt and tasted stale in some areas and bendy in others.
The ‘giant’ burgers are not what you’d expect. I hear 1/2lb, 1/3lb, 1lb patty and I expect a big stack of patties or a nice thick burger. But no. You get a smashed and spread out pancake of meat. Who wants a meat pancake ? Gross. The meat is nothing special either, doesn’t even seem to be seasoned. Best thing on the plate was tater tots and those were frozen at best.
On top of all of that, we got food poisoning and were sick to our stomachs within ten minutes of leaving. I won’t go into details but it was painful and gross.
Overpriced and overhyped this place is gross and needs to be shut down honestly. Had a terrible time before during and after eating here and will be telling everyone to stay away.