Cicis Pizza — Restaurant in San Antonio

Everything tastes great there's plenty of variety considering it was super busy and they didn't have any empty spots... The younger girl( was super jealous of her glowing caramel skin tone, reminded me a little of Ciara LOL... was pretty BUT just going to go with a cute connotation because she had such a look of disgust when we walked in--that I couldn't tell if she just smelled a fart💨?... LOL! Was tired/sick?, or extremely annoyed by the gust of cold frigid air she kept receiving every time a customer "inconveniently" entered or exited the building?... I mean yeah that sucks hun, but let me have somebody play you the world's smallest violin real quick...)-- so her almost insulting LOL, "Welcome to CiCi's" gave me the first impression that we either weren't worth the breath that it takes in order to spit out the usually obnoxiously refreshing and corny entrance greeting I've grown 2 listen for every time I walk through CiCi's door... I usually don't ever write reviews nor do I ever take an employee's demeanor personally, a sense of compassion sets in once you've had the pleasure of working in the service industry of all different shapes sizes and forms. But when your first impression is based solely on that person who greets your customers I would seriously consider choosing someone who doesn't possess "RBF". If you don't know what this is, ask around someone will know LOL... sad when I almost would rather have had a lazy employee that half-a**es their job- cuz at least they just flat out don't even say a greeting LOL. Thankfully though, we where I'm at with plenty of clean tables, and a well-run freshly stocked Buffet. Even the shift manager, that was running around and taking care of 8/9 other things stop what he was doing to take care of one of the flavors of soda that it ran out on the soda machine rather than pull an employee off the line to do so. I admire that because that's probably the reason why is line looked the way it did. :-) management does not always necessarily mean delegate grunt work to lower-level employees... It's all about keeping a good steady flow of things in order to keep your returning and new customers happy. Even that usually unbearable areas like the arcade and restrooms were well kept and clean. I will be a return customer and would definitely recommend this location to friends and family.... hopefully the next time I visit, "The BRUISES- will have been cut from the Apple." 👉 👉 my son LOVED the games, even my sister joined in on the phone as you can see... LOL I simply love the fact that all the games work and my little guy did not have to wait in a line in order to play, usually smaller arcades but this one had a...

I have to say I've been to cicis before but not this location.. I wanted to take my 4 kids to the cicis to eat and enjoy our Saturday. I do have to mention both of my sons are autistic and dont know any other way to be but being them selves.... and me being their mother tending to them and feeding them,I was up multiple times .. I had gotten the buffet for my family so I thought that was okay because I paid for it . I went to the pizza stand where they had different kinds of pizza except they were all out of pepperoni. so I asked the lady if there was any pepperoni pizza coming ? And she said yes its about to come out. I said okay great ! Thank you . So i went back to my family and saw they needed more pizza so I got up again an went to go get some more .. I passed by the dessert and saw the paper add for the pumpkin cinnamon roll . I saw the regular cinnamon roll and asked if they were already doing the pumpkin cinnamon roll. He looked at me an pointed at the cinnamon roll infront of me. I wasn't to sure if he could talk so I said okay thank you I wasn't too sure if that was it.. I got one to try and took it to the table. After I was done I got up to go get something else I forgot they had brownies ..the amazing brownies I remember as a kid eating. So I walk up to the pizza stand and ask the manger do yall have any brownies .. he nods and turns to the back and gets the tray and puts the tray on top of other food .. again he says nothing .. so again I'm polite an say thank you. I grab a few for my babies and for myself to try and sit back at the table .. mind you my kids at this time are not the best at cleanliness so I do the best to clean and clear the table of plates an put it on the table behind me.. My husband can see behind me Bryan or bernie the manager was making upsurd faces at our table ..Immediately I felt uncomfortable and unwelcome.. it just made me sick to my stomach .. what put the cherry on top of the experience was when he came to our table to check on us like if I was putting pizza in my bag .. over all I will never recommend this place with any family's with multiple children or with ...

We went to this location 07/11/2019 at around 3:45pm and as soon as we walked in the door we were greeted by the amazing staff of Cici’s. Honestly I was not going to order anything to eat and decided in my mind I’d just get a drink because I didn’t like the type of pizzas that were out and I have not been to a Cici’s in over 10 years. My coworkers on the other hand were stacking plates on top of plates of pizza.

I walked down the line and BAM I was hit with a beautiful smile attached to a more beautiful personality. She said “You’re not going to eat?” I said “No, I’ll just get something to drink.” This awesome person I was talking to was named Bethany and she was the manager.

I told her I didn’t see anything I liked and then she said “You can make a special request...what are you looking for?” I told her and she said “ok there’s a place at the end of the buffet that you can place your request.” I chose not to do that because I didn’t want anyone to go out of there way to make a pizza just for me.

I went to my seat and talked with my coworkers. A few moments later I noticed Bethany took it upon herself to make the pizza I wanted! I didn’t ask her to do it and I didn’t even know she was making it! I just looked up and she was pulling it out of an oven!

Bethany, your professionalism is unmatched and your beautiful spirit will bring me back again and again. Thank you for being so natural and truly wanting to make your...