Counter order place with do it yourself table setting. BYOB is allowed. Not a bad concept, but in practice, it is confusing for people who visit infrequently or have never been there. They have a sauce and butter bar that was messy and out of melted butter. The place lacks any type of signage to give indications of how things work. No one explains this when you place your order. The paper for the "table cloth" is on a roll that you have to get yourself and estimate how much you need. Good luck if you don't get enough, aren't good at ripping it or otherwise have never done it. Many tables were left unbussed with mounds of shellfish on the tables. It wasn't as if they were busy, it was a week night & several people were behind the counter seemingly chit chatting.
The restrooms, both the men and women's were horrendous. According to my date, the women's had vomit all over the stall in one of them, another was out of order, and the last one was filthy but really the only "usable" one. The sink was clogged with gritty material and what appeared to be shells from the food. This was reported to staff, but no attention was ever given in the 90 mins we were there. The men's was filthy too. One stall out of order. The other stall was nasty too with water/liquid all over the floor and toilet seat. The urinals were dirty too with what looked to be snuff in them. The sinks were dirty and wet. No paper towels either. Had to get them from the main floor. This was also reported to staff. Not sure if it was ever taken care of as this was when we were leaving.
Again, there was plenty of staff behind the counter. It was a weeknight & they were not very busy. The staff seemed to be just waiting to close and finish their shifts, but not sure why a bathroom check wouldn't be on someone's checklist. Especially after it was reported by multiple people. With a C grade on the latest health inspection (June of 2019, as we later found out, after looking up specifically because of our visit), after this visit, it will be our last. If the bathrooms and general lack of attention to the dining room with non bussed tables was what customers could see, who knows what customers can't see. Behind the counter, in the kitchen, & other areas customers don't see, I just don't trust its any better. Which is sad. Again, we decided this was the last time we go to this location. We might not even try the other locations, especially if they are all as poor...
Read moreLook at this scale, this LA crawfish restaurant is cheating, today I ordered and paid for 2 lbs of crawfish and a corn. After picked up and went home, I felt like the weight is not right then I weight the scale shown 1.6 lbs with 1 corn #WoW... #CHEATING... So I decide to call and ask for the store manger (her name is Kathy) she told me she scales with commercial weight scale, then I ask for the owner. Kathy told me that she is the owner. That even WORST THEN I THOUGHT #OMG!!! to have the owner of LA crawfish on Culebra rd CHEATING on weight scale of their Customers like this, it's horrible for them to paid YAHOO to cut my review. due to COVID-19 everyone has a hard time with financial, so I decide to support them by buy food from them. When i call to inform them about Mis-scale and my intention is not to complaint about it because I assume they might were busy and tired at work all day today that's why they mis-scale my order, but Kathy (manager/Owner) shout at me thru the phone and saying she is the person who weight and packed my order. To be Honest, WHAT Kind of OWNER IS THAT not only CHEAT on weight scale but also has a WORST Temperament , very poor CUSTOMER SERVICE. AND WHO WOULD CONTINUE TO SUPPORT a business having THIS TYPE OF OWNER. There MANY Crawfish restaurants OUT THERE are nicer and very polite when you talk to them. I never said this but I will say any way even I think it is not nice, i would recommend Audience to TRY this place call RED-HOOK SEAFOOD ON 410. it’s far but very polite/good services. I don’t want to be a person that recommend you (customer like me) Stop to go to LA crawfish and go to other restaurant all I'm saying if you have a superstitious about you order, ask them to weight/scale in front you... But who does that? We trust them (restaurant) right. This OWNER (Kathy) is WORST theN I THOUGHT. I wonder why their sister in-law DIVORCES their brothers/cousins... A lot of Vietnamese family I knew they are very nicer and very polite... Kathy (Onwer) is...
Read moreLoud and tinny describes the volume in this get-down-to-business, hard surfaces, noisy restaurant. Get in line and place your order at the counter in the back of the restauraunt and wait for delivery to your table. There are definitely a lot of seafood choices including various crawfish dishes (of course), as well as shrimp, oysters, and crab. They even serve pho to which you can add your favorite seafood and that seemed to have attracted a number of asian clientele enjoying just that dish when we were there.
Waiters running around serving large bags plastic bags full of lbs. of spicy boiled crawfish or shrimp which seemed to be de riguer. Tables were spread with white butcher paper which you tear off a huge roll and apply yourself. Makes for an easy clean-up after shelling piles of crustaceans.
We started with a disposable aluminum turkey roaster pan filled with ice and a dozen raw oysters. Somewhat fresh these bivalves served in largish shells were the runts of their family as most of the "meat" was no larger than a twenty-five cent piece. This is definitely not among the restaurant's signature dishes. The fried items were good such as the shrimp po'boy and mudbugs we had although the crawdads seemed to suffer from the same "runt"ism as the oysters. The crawfish empanadas were a miss with to much dough to filling ratio and the cheezy rolls were filled with a movie theatre cheese and bits of jalapeno; crispy in their spring roll wrappers, but rather tasteless.
This is an interesting place, but a word to the wise would be to stick to the boiled seafood for the most satisfaction and fried for a lesser yum. Definitely not impressed with the appetizers and raw offerings. After $40 worth of sampling, our overall opinion would be to "go fish". An O.K. place, just not scrumptious enough to draw us back with the twenty minute drive it takes us...
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