Jamba — Restaurant in San Carlos

I went out of my way, to this location based on the 4 stars Unfortunately I did not receive that level of service from this location. Now, I will preface I used to manage a few Jamba's and I do have a high maintenance order, but ALL other locations have managed to get it right I love Jamba and the vibe and crave their delicious smoothies, so it pains me to write this

First off, no greetings or eye contact, no biggie Second the girl who takes my order let's me rattle it off (about 4-5 mods) then she asked about the first thing I said. I knew she didn't enter anything She never clarified any of my other mods and 'punched' at the register for like 5 mins I also order a wheatgrass and a Sourdough Pretzel I crave their OJ & wanted to alter the wheatgrass but didn't dare ask because I knew she didn't care After paying $17+ I asked for the receipt Sure enough, the smoothie wasn't even close to what I wanted, I asked for a Med, she rang up a Large??? She put an Apple Pretzel into the warmer so the other girl had to correct that as well. Overall this one girl is costing her team having to remake things, costing her store because I won't be back and herself No one i Is forcing her to work there , just quiit, please! There was a two toned hair girl there working hard but it couldn't save the experience.

I should mention another woman had the same issues, rung up wrong, etc She said she's always there, and its always like this...

This place is horrible they are always out of something. Today is the 2nd time I've gone and they have been out of an ingredient and couldn't fulfill my order correctly. The 1st time they were all out of bananas and didn't inform me of this until after I arrived and said they gave me extra strawberries instead. They didn't ask me if this was ok. I don't understand how they can run out of one of the main ingredients to all their recipes. Today I went I ordered another bowl and they were out of granola again I wasn't made aware of this. I got my bowl and began eating eat and realized it was missing the granola. I tried calling the store, I got no answer so I drove back while standing in line I heard the girl tell the customer in front of me they were out of granola. I don't know who does the ordering for this store but they need to do a better job. I may also add they can never get the consistency of my bowls correct either they are...

I wanted to order the Orange Supreme juice but was informed that this location unfortunately doesn't do fresh apple juice onsite, so anything on the national Jamba Juice menu that contains apples is unavailable here. I then asked if they could make it without the apple juice. Sadly another ingredient for that item is carrots and they had run out of carrots today. So I ended up ordering carrot-banana juice with a dash of ginger. The employee was nice enough to let me taste it before he poured it all out of the blender. I also ordered a standard strawberry-banana smoothie for my kid. Both...