Bowlology — Restaurant in San Clemente

Would have loved to have given them a better rating but when customer service is horrendous it really sets a horrible tone. My wife and I waited for close to 15 mins to even get someone on staff to acknowledge us (left without anyone even saying we will be right with you). There were 3 other people in front of us waiting to get their orders and another customer that came in behind also awaiting to place his order. Behind the counter were 4 workers, frantically trying to fulfill the pending orders. We have all been to similar juice health bars and seen only 2-3 people working behind the counter, bowlology had 4! I fully admit to not know their business model or process but something seriously needs to be optimized. Being in a prime location and especially in the OC this establishment is close to the bottom when compared to similar businesses in the OC. Could their smoothie or bowl persuade me to give them a better rating, maybe, but I cant do that because there was no one willing to take our order. Would we recommend Bowlology at this location, absolutely not....perhaps after a major intervention but then again why come here when there are others that are more professional, similar setting and maybe even...

Difficult to give a review.... we took 5 bowl with sushi rice base, 3 THRIV drink, 1 morning glory (peach + black tea). We didn’t know these healthy drinks, we were risk taker. For the Bowls, the negative side of our experience: the sushi rice was not cooked well at all, either there was too much water in the rice or it was not cooked enough (The staff gently replaced the rice not cooked enough). The positive side is that everything above the rice was really good and fresh with a nice taste. So overall we still enjoy it but it is really a pity to have such good thing above not a good sushi rice. The drink we took were very very special, I mean VERY VERY SPECIAL, except if you get used with these kind of healthy drink, just take water! The staff...

NOT GOOD FOR NOISE SENSITIVE CUSTOMERS. The food was ok at best. We only order two poke bowls and had to wait 30 minutes to get them. The customer service is severely lacking. At the time of order there was no heads up it may take awhile to get your order. When our number was called the guy said "you guys waited a long time sorry" in a non apologetic tone. It is very overpriced for poke in my opinion. Base bowl price $11 comes with one protein. Many other customers were ordering smoothies. There were two blenders running nearly full time. The blenders seemed to be super loud. This is not a place for a conversation with your group unless got want to shout. Those with noise sensitivity should not...