El Charro Taco Shop — Restaurant in San Diego

I have not eaten the food here. I deliver food for a third party company. My review is about the experience I had picking up to go orders at this restaurant. Whenever I arrive at the predetermined time picked by the restaurant as to when the order will be ready for delivery. They are consistently always late with their orders and they do not update it in the app to let the driver know that the food isn't ready on time and then what time it will be ready we're just left to stand around waiting. I just got through trying to pick up an order at 1:00 a.m. it was supposed to be ready at 1:03 a.m. I came in I asked for the order showed the guy the order on my phone he said that's not ready yet. I stood at the counter for at least 10 minutes while he took other people's orders that came in he made their order gave it to them those people left I sat down and waited for 30 minutes. He kept making everybody else's orders but mine. Finally at 1:37 a.m. I said are you making this order he said I don't have that order. So I went to the counter I showed him the app again and he said I never got that order. And then I guess that was that. it was too late to call the third party company so I called the customer and let them know that I guess their food wasn't coming because the restaurant never got their order or so the guy claimed. Because when I first came in and asked for it he said that order is not ready. And he let me stand at the counter for 10 minutes and then sit down for another 30 he never once said to me I never got your order. Not until I waited for 30 minutes and then asked him again he said I never got that order. I only get paid on orders that are delivered. So after driving to the restaurant waiting for 45 minutes I was then informed there's no order. And the $23 that I was supposed to make on that order just evaporated into thin Air. Most restaurants that for some reason don't get their third-party order will make the order after you show them it on the app. But this guy did not he just said I never got to order. So I wasted 45 minutes didn't get paid anything and the customer didn't get their order even though they paid for it. the inside of the restaurant looks very dirty there was some kind of liquid coming out from the bottom of the drink machine that was sitting on the counter so the machine leaks whatever it is. This guy went from going in the kitchen and cooking and going to the register and giving people change and taking their money and he never once washed his hands. He went from the kitchen to the register at least 5 to 6 times in the 30 minutes I was sitting there and he never once watched his hands. Which is a health department violation. So I strongly do not recommend...

For me, the biggest reason this place gets 5 stars (besides the delicious food) is the cleanliness. I chatted with the cashier and she mentioned how much the owner likes to keep the place clean, and it shows. The dining area was practically spotless and the staff cleaned up as soon as a mess was present. Typically, hole-in-the-wall places can look pretty sloppy or dusty, but not here. If cleanliness is your jam, I recommend here for sure.

Now, onto the food. I got the Shrimp a la Diabla Burrito because I love spicy, but oh man that is a spicy burrito, even for me. I still loved it and it was delicious, but just a warning to make sure you can handle your spice before you bite into one of those. Also, I can't go to a Mexican restaurant without sampling their fish tacos and this one was no exception. One of the best fish tacos I've tried. Try the variety of their salsas too.

I definitely can't wait to go back here next time I'm down...

I was in town for the Ragnar Relay and was looking to refuel with my team in Van 1. We decided on Mexican food and lucked out when we found this spot.

The food was great, I ordered the 6 mini tacos with Carnitas and a side of rice and beans, with a canned Coke.

The food everyone got on my team looked and smelled really good as well. This is small family run business, but they did a nice job getting our food made promptly.

I am docking one star for a few reasons which I will list below.

ran out of limes (what's a taco without little lime juice?) ran out of Hot Cheetos for their 'Hot Cheetos Burrito' added meat and sour cream to a vegans burrito. They misunderstood how he ordered it and we're very apologetic.

Overall, I'd stop by again if I'm ever in the area, but hope they have...